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E-tax help desk

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Help

If you need help with e-tax, you have a number of options available. We recommend you check the Frequently asked questions about e-tax before trying the following options.

Phone

If you are calling from within Australia

For ...

Phone ...

tax-related enquiries

13 28 61

Monday to Friday: 8.00am to 6.00pm (local time), excluding public holidays.

computer-related enquiries

1300 1300 17

Monday to Friday: 7.00am to midnight (AEST/AEDT), excluding public holidays.

Extended hours: From 7.00am (AEST/AEDT), 26 October 2009 to midnight (AEST/AEDT), 2 November 2009 (24 hours per day, 7 days per week)

If you are calling from overseas

For ...

Phone ...

tax-related enquiries

+ 61 2 6216 1111

Monday to Friday: 8.00am to 5.00pm (AEST/AEDT), excluding public holidays.

computer-related enquiries

+ 61 1300 1300 17

Monday to Friday: 7.00am to midnight (AEST/AEDT), excluding public holidays.

Extended hours: From 7.00am (AEST/AEDT), 26 October 2009 to midnight (AEST/AEDT), 2 November 2009 (24 hours per day, 7 days per week)

Attention icon

Calls to these numbers from overseas will incur international call charges.

Email

If you have a tax-related enquiry relating to a specific topic, the Tax Office provides a Personal tax email enquiry service.

Last Modified: Thursday, 15 October 2009

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