Privacy Act 1988
This section applies if:
(a) a credit provider refuses an application for consumer credit made in Australia:
(i) by an individual; or
(ii) jointly by an individual and one or more other persons (the other applicants ); and
(b) the refusal is based wholly or partly on credit eligibility information about one or more of the following:
(i) the individual;
(ii) a person who is proposing to act as a guarantor in relation to the consumer credit;
(iii) if the application is an application of a kind referred to in subparagraph (a)(ii) - one of the other applicants; and
(c) a credit reporting body disclosed the relevant credit reporting information to the provider for the purposes of assessing the application.
21P(2)
The credit provider must, within a reasonable period after refusing the application, give the individual a written notice that:
(a) states that the application has been refused; and
(b) states that the refusal is based wholly or partly on credit eligibility information about one or more of the persons referred to in paragraph (1)(b); and
(c) if that information is about the individual - sets out:
(i) the name and contact details of the credit reporting body that disclosed the relevant credit reporting information to the provider; and
(ii) any other matter specified in the registered CR code.
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