VET Student Loans Act 2016
An approved course provider must appoint an officer to reconsider reviewable decisions made by the provider.
79(2)
The officer must be appointed by:
(a) the chief executive officer of the provider; or
(b) a delegate of the chief executive officer of the provider.
79(3)
The officer must not reconsider a decision if the officer:
(a) was involved in making the decision; or
(b) occupies a position at a level lower than that of the person who made the decision.
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