End-of-year office closure
Live chat will not be available during the Christmas and New Year holiday period, from midday (AEDT) Tuesday 24 December 2024 until 10:00 am (AEDT) Thursday 2 January 2025.
Access live chat
Our live chat service is currently only available for users of myTax.
On Australian national public holidays, our live chat service is closed throughout Australia.
Note: To use myTax, you need to have a myGov account linked to the ATO.
Service | Enquiry type | How to access | Operating hours |
|---|---|---|---|
myTax | myTax questions including:
|
Start your return with myTax
Note: To use myTax, you need to have a myGov account linked to the ATO. | 10:00 am to 6:00 pm Monday to Friday (AEDT) |