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Individuals Stewardship Group

What the Individuals Stewardship Group does, contact details, members and key messages from meetings.

Last updated 25 March 2025

About the Individuals Stewardship Group

The individuals stewardship group is one of the stewardship groups operated by the Australian Taxation Office (ATO) as a means of improving the client experience and administration of Australia’s tax, super and registry systems.

The group provides an opportunity for strategic discussion to develop and improve the administration and operation of the tax, super and registry systems into the future.

The group will focus on:

  • identifying opportunities to improve the tax and super system to make it easy to get things right and hard not to, through an understanding of the effects on individuals in the community
  • gaining insights into issues faced by individuals to improve future approaches and processes
  • being a conduit for information-sharing between the ATO and individuals through the members’ respective engagement, education and communication channels for their networks
  • providing feedback on the proposed design of ATO’s service offerings and future direction for individuals.

Contact details

You can contact the secretariat of the individuals stewardship group via email at individualsstewardshipgroup@ato.gov.au

Members

Group membership details

Organisation

Members

ATO

Andrew Watson (Chair), Individuals and Intermediaries

ATO

Anita Challen, Frontline Operations

ATO

Melanie Casey, Individuals and Intermediaries

ATO

Robert Thomson, Individuals and Intermediaries

ATO

Tara Pamula, Frontline Operations

ATO

Trevor Schloss, Superannuation and Employer Obligations

AMES Australia

Chris Pierson

Australian Securities and Investments Commission

Andrew Dadswell

Australian Shareholders Association Limited

Eden Zanatta

Federation of Ethnic Communities' Council of Australia

Beth Hall

Financial Counselling Australia

Lynda Edwards

Financial Counselling Australia

Zyl Hovenga-Wauchope

First Nations Foundation

Phil Usher

National Seniors Australia

Brendon Radford

People with Disability Australia

Julian Laurens

Real Estate Institute of Australia

Jock Kreitals

Tax Clinic

Connie Vitale

Treasury

Bede Fraser

Key messages from meetings

Key messages from meetings held in the last 3 years are available below.

For prior key messages, email the secretariat with your requirements.

QC43722