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Volunteer with us

Last updated 7 March 2023

Tax Help is a free service which helps people earning $60,000 a year or less lodge their tax returns online.

Volunteers can help clients online or by phone; or face-to-face at Tax Help centres nationwide. You don’t need any special experience to become a Tax Help volunteer. We provide training and support to get you started.

Your spare time can make a significant difference. Through this rewarding experience, you'll learn new skills, build networks and give back to your community. 

You're eligible to become a Tax Help volunteer if you:

  • are at least 18 years old
  • have lived in Australia permanently for the past 2 years
  • pass a pre-engagement check (which includes a police records check)
  • can guide people to lodge their tax online
  • can complete the training online. 

If you're interested in becoming a Tax Help volunteer, email your name, phone number, suburb and state where you live to ceataxhelp@ato.gov.au by 30 April 2023.

More information

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