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How to spot a scammer's love language

Last updated 8 June 2023

Love language refers to the different ways people express and receive love. Did you know scammers have their own?

This tax time we’ve used these love languages to illustrate how scammers may persuade people into handing over their personal information. Make sure your clients know the warning signs to avoid falling head-over-heels for a scammer.

Acts of dis-service

Scammers have been known to impersonate us on social media, offering to help people with their tax and super questions. But they’re only trying to help themselves to your client’s information. Remind your clients to ensure they only interact with our verified FacebookExternal Link, TwitterExternal Link and LinkedInExternal Link accounts.

Unexpected gifts

A common tactic of scammers is to send their targets a link while pretending to be from the ATO. The link often leads to a fake online service login portal that scammers use to steal login credentials. We will never send your clients a link to login to our online services. Encourage your clients to only access our services directly via ato.gov.au, my.gov.auExternal Link or the ATO app.

Bad quality time

Finally, scammers try their best to keep people engaged in a conversation for as long as possible to collect as much personal information as they can. Remind your clients not to engage with any suspicious contact, whether on the phone or online. Instead, tell them to phone us on 1800 008 540 to check if it was us interacting with them.

Sharing these warning signs with your clients could protect them from a devastating scam encounter. Remind them on how to protect their personal information and verify or report a scam if they come across something suspicious.

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