eInvoicing
eInvoicing is the ATO’s preferred channel to receive invoices and enables us to pay suppliers faster. eInvoicing is the standardised exchange of invoice information between suppliers' and buyers' accounting software through the secure Peppol network. Find out more at eInvoicing for government.
To start using eInvoicing, check the eInvoicing Ready product registerExternal Link to find out if your existing accounting software is ready for eInvoicing.
PDF invoices
If you aren’t using eInvoicing, you need to email your PDF invoices to invoice@ato.gov.au. Do not send invoices directly to your ATO contact.
When you email invoices to us, they must:
- have only one purchase order per invoice
- include an invoice number
- include a purchase order number
- include the ATO contact name and email address (where there is no purchase order)
- be in PDF format (one invoice only per PDF attachment).
Supporting documentation can be provided. However it must be in a separate document to the invoice, in Excel or Word format. A Separator sheet (PDF, 28.2KB)This link will download a file must be used between the invoice and supporting documentation.
Purchase orders
ATO suppliers under a contract or work order arrangement will automatically receive a purchase order (PO) notification when engaged to provide goods and services. A PO will also be issued when changes are made to an existing arrangement.
Payment terms
When and how you receive payment depends on the contract's cost, duration and complexity.
For some procurements, payment may be made in instalments or at different stages of the contract. These are referred to as milestone payments. If this applies to you, refer to your contract for dates. Also check if performance or other dependencies are linked to payment terms.
Providing all the information we need on your invoice will increase the chance you’ll get paid on timeExternal Link.