Our commitment to diversity
We're committed to creating a diverse and inclusive work environment, where our staff feel valued, connected and can bring their unique and whole selves to work. This in turn improves creativity, integrity, productivity, and engagement, and allows us to make a positive contribution to the broader Australian community.
We're focused on providing an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment. We apply reasonable adjustments to remove the barriers to participate in work.
For more information, see Our commitment to diversity.
Disability Confident Recruiter
We're proud to be recognised by Australian Disability NetworkExternal Link as a Disability Confident Recruiter employer. We are dedicated to providing an inclusive candidate experience and through the Disability Confident Recruiter program, identify and remove unintended barriers for candidates.
Disability affirmative measure
To better serve the Australian community, we're increasing the representation of people with disability in our workforce. We achieve this by applying disability affirmative measure recruitment provisions to some vacancies. This means the positions are open only to people with disability.
If we have applied the disability affirmative measure to a vacancy:
- we'll let you know in the job advertisement and on the application form
- the position is only open to people with disability
- we use a competitive process to assess suitability, with our assessment focused on the work-related qualities needed for the position.
Meaning of disability
Persons are considered to have a disability if they have a limitation, restriction or impairment, which has lasted, or is likely to last, for at least 6 months and restricts their everyday activities. This also includes episodic conditions if they are likely to recur.
For more information, see the Australian Public Service Commission definition of disabilityExternal Link.
Evidence of disability
To be eligible for employment under the disability affirmative measure, you must give us evidence that you are a person with disability. This doesn't need to include information about your type of disability unless the vacancy itself has been restricted to people with a particular type of disability.
Suitable evidence of a disability may be a:
- certificate or letter from a registered medical practitioner
- letter from a disability employment service or Workforce Australia provider
- letter from a secondary or tertiary institution disability services unit, in relation to a recent student.
If you need to get one of these documents, you can use the Template for providing evidence of eligibility for disability at APSC Disability affirmative measure – a guide for applicantsExternal Link.
RecruitAbility
We apply the RecruitAbilityExternal Link scheme to all advertised job vacancies.
We are committed to supporting the employment and career development of people with disability. If you opt in to RecruitAbility, declare you have a disability and you meet the minimum requirements of the role, we'll progress you to the next stage in the assessment process. To opt in, follow the instructions in our application form.
Workplace adjustment
Media: Talking Disability: Support for Employees with Disability
https://tv.ato.gov.au/ato-tv/media?v=bd1bdiub14u4auExternal Link (Duration: 2 min 50 sec)
We make workplace adjustments to allow people to:
- participate to their maximum potential in recruitment processes and training opportunities
- perform their duties safely in the workplace
- have equal terms and conditions of employment.
We want every applicant to perform at their best. We provide reasonable adjustments to support you through all stages of the recruitment process.
You can tell us about any adjustment or assistance you may need to participate in the selection process:
- through the job application form
- by reaching out to the contact officer to discuss.
For an advertised role, you can find the contact officer details in the candidate information kit. For more information, see contact officer details.
For general enquiries in relation to reasonable adjustments:
- email peoplehelpline@ato.gov.au
- phone us on 13 15 50.
Adjustments are available throughout the recruitment process, but are not limited to:
- recruitment materials in accessible and alternative formats
- clear written and visual information about the interview process
- provision of interpreters, readers, attendants or other work-related assistance
- interview via phone or video
- questions in advance of the interview to help you prepare
- additional time allowed for an interview
- opportunity to have a support person attend
- an interview environment that is inclusive for all candidates.
If you accept a role with the ATO you will also be able to request reasonable adjustments in the workplace.
Employee support
We are a gold member of the Australian Disability NetworkExternal Link.
In 2022 we were ranked as the second highest Australian employer on the Access and Inclusion Index and awarded Best in Class for Commitment.
We also offer support through our:
- senior leader diversity champions who promote inclusion, advocate for best practice, and foster an inclusive and successful workforce enabling talent to thrive. They drive and support the implementation of the 2024 Diversity and Inclusion Strategy
- disability inclusion officers who support employees with disability at any stage of their employment lifecycle and improve understanding of disability across the ATO
- workplace adjustments and support mechanisms for people with disability or injury, including a WorkAbility passport
- employee networks – National Disability and Ally Network, and Neurodiversity Network. Our networks aim to create an inclusive workplace culture where diversity is acknowledged, respected and valued.
Apply today
We recommend you take a look at what we can offer you, what we look for, and how to apply at Careers.
See our recruitment process so you're ready when you find a great job to apply for.
Check out our ATO careersExternal Link portal, where you can:
- search for jobs
- set up job alerts
- submit your application.