About the census results

Census details

Responses: 15,615 of 19,972, which is a response rate of 78%.

You can download the ATO results in portable document format (PDF) or spreadsheet format:

Demographics

Gender

How do you describe your gender:

Man or male 43%
Woman or female 53%
Non-binary 0%
I use a different term 0%
Prefer not to say 4%.

First Nations

Do you identify as an Australian Aboriginal and/or Torres Strait Islander person:

Yes 3%
No 97%.

Disability

Do you have an ongoing disability:

Yes 11%
No 89%.

Carers

Do you have carer responsibilities?

Yes 45%
No 55%.

Identity

Do you identify as Lesbian, Gay, Bisexual, Transgender and/or gender diverse, Intersex, Queer, Questioning and/or Asexual (LGBTIQA+)?

Yes 7%
No 93%.

Do you identify as culturally and linguistically diverse?

Yes 33%
No 67%.

Cultural background

How would you describe your cultural background (multiple responses):

Australian (excluding Australian Aboriginal and/or Torres Strait Islander) 60%
Australian Aboriginal and/or Torres Strait Islander 3%
New Zealander (excluding Maori) 1%
Maori, Melanesian, Papuan, Micronesian, and Polynesian 1%
Anglo-European 11%
North-West European (excluding Anglo-European) 2%
Southern and Eastern European 6%
South-East Asian 17%
North-East Asian 4%
Southern and Central Asian 6%
North American 0%
South and Central American and Caribbean Islander 1%
North African and Middle Eastern 2%
Sub-Saharan African 1%.

Neurodiversity

Do you consider yourself to be neurodivergent:

Yes 7%
No 74%
Maybe 9%
Not sure 10%.

Agency position

This is our score and the overall APS score for the indices. These show where the ATO sits in comparison to the overall APS index score and the scores of other agencies.

Employee engagement

The ATO ranks 53rd out of 104 agencies, with a rating of 75. The range across the APS is 58 to 87 and the overall APS score is 74.

Leadership – immediate supervisor

The ATO ranks 32nd out of 104 agencies, with a rating of 79. The range across the APS is 68 to 86 and the overall APS score is 77.

Leadership – SES manager

The ATO ranks 68th out of 104 agencies, with a rating of 70. The range across the APS is 58 to 93 and the overall APS score is 70.

Communication

The ATO ranks 26th out of 104 agencies, with a rating of 72. The range across the APS is 57 to 82 and the overall APS score is 69.

Enabling innovation

The ATO ranks 38th out of 104 agencies, with a rating of 67. The range across the APS is 57 to 79 and the overall APS score is 65.

Wellbeing policies and support

The ATO ranks 32nd out of 104 agencies, with a rating of 73. The range across the APS is 61 to 85 and the overall APS score is 70.

Suggested questions to focus on

Key questions

Through driver analysis, these key questions have been identified as being important to employees in the ATO and associated with employee engagement. They are not necessarily the questions with the lowest scores. Some will be areas to improve upon and some will be areas to maintain. Develop actions and activities to improve upon these, where possible, to drive higher levels of performance.

What to focus on:

'I am supported to use my expertise to provide frank and fearless advice' is 69%.
'The culture in my agency supports people to act with integrity' is 84%.
'My agency supports and actively promotes an inclusive workplace culture' is 86%.
'Internal communication within my agency is effective' is 68%.
'My agency inspires me to come up with new or better ways of doing things' is 56%.
'Change is managed well in my agency' is 54%.

What to focus on variance 1
Suggested questions to focus on	Variance from 2023	Variance from APS Overall
'I am supported to use my expertise to provide frank and fearless advice'	-	+4
'The culture in my agency supports people to act with integrity'	-	+7
'My agency supports and actively promotes an inclusive workplace culture'	+1	+5
'Internal communication within my agency is effective'	+1	+10
'My agency inspires me to come up with new or better ways of doing things'	+1	+6
'Change is managed well in my agency'	+1	+10

What to focus on variance 2
Suggested questions to focus on	Variance from larger operational agencies	Variance from extra-large sized agencies
'I am supported to use my expertise to provide frank and fearless advice'	+4	+4
'The culture in my agency supports people to act with integrity'	+9	+9
'My agency supports and actively promotes an inclusive workplace culture'	+5	+6
'Internal communication within my agency is effective'	+10	+9
'My agency inspires me to come up with new or better ways of doing things'	+6	+6
'Change is managed well in my agency'	+10	+8