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Leadership

Highlights of the ATO's 2024 employee census results on leadership.

Published 24 November 2024

ATO leadership index scores

Immediate supervisor index score

Your immediate supervisor index score is 79. Variance from:

  • 2023 is +1
  • the APS overall is +2
  • larger operational agencies is +2
  • extra-large sized agencies is +2.

SES manager index score

Your SES manager leadership index score is 70. Variance from:

  • 2023 is 0
  • the APS overall is 0
  • larger operational agencies is +2
  • extra-large sized agencies is +2.

Immediate supervisor

The immediate supervisor score assesses how employees view the leadership behaviours of their immediate supervisor in line with the APS leadership capability framework.

Overall results on leadership by immediate supervisor

Statement

Positive

Neutral

Negative

My supervisor engages with staff on how to respond to future challenges

83%

12%

5%

My supervisor can deliver difficult advice whilst maintaining relationships

82%

12%

6%

My supervisor invites a range of views, including those different to their own

85%

10%

5%

My supervisor encourages my team to regularly review and improve our work

86%

10%

4%

My supervisor is invested in my development

81%

13%

6%

My supervisor ensures that my workgroup delivers on what we are responsible for

90%

7%

3%

My supervisor provides me with helpful feedback to improve my performance

83%

11%

6%

My immediate supervisor encourages me

80%

14%

6%

My supervisor actively ensures that everyone can be included in workplace activities

87%

10%

4%

My supervisor encourages me to take on new tasks and gain experience doing things I've never done before

84%

11%

5%

Leadership – immediate supervisor result variance 1

Statement

Variance from 2023

Variance from APS Overall

My supervisor engages with staff on how to respond to future challenges

+2

+3

My supervisor can deliver difficult advice whilst maintaining relationships

+2

+3

My supervisor invites a range of views, including those different to their own

+1

+2

My supervisor encourages my team to regularly review and improve our work

+2

+4

My supervisor is invested in my development

+2

+3

My supervisor ensures that my workgroup delivers on what we are responsible for

+2

+2

My supervisor provides me with helpful feedback to improve my performance

+2

+5

My immediate supervisor encourages me

+2

+3

My supervisor actively ensures that everyone can be included in workplace activities

+1

+2

My supervisor encourages me to take on new tasks and gain experience doing things I've never done before

-

+3

Leadership – immediate supervisor result variance 2

Statement

Variance from larger operational agencies

Variance from extra-large sized agencies

My supervisor engages with staff on how to respond to future challenges

+3

+3

My supervisor can deliver difficult advice whilst maintaining relationships

+3

+3

My supervisor invites a range of views, including those different to their own

+3

+3

My supervisor encourages my team to regularly review and improve our work

+4

+3

My supervisor is invested in my development

+4

+4

My supervisor ensures that my workgroup delivers on what we are responsible for

+3

+3

My supervisor provides me with helpful feedback to improve my performance

+4

+4

My immediate supervisor encourages me

+3

+4

My supervisor actively ensures that everyone can be included in workplace activities

+2

+2

My supervisor encourages me to take on new tasks and gain experience doing things I've never done before

+3

+4

SES manager

The SES manager score assesses how employees view the leadership behaviours of their immediate SES manager in line with the APS leadership capability framework.

Overall results on leadership by SES manager

Statement

Positive

Neutral

Negative

My SES manager clearly articulates the direction and priorities for our area

71%

21%

8%

My SES manager presents convincing arguments and persuades others towards an outcome

63%

30%

7%

My SES manager promotes cooperation within and between agencies

64%

31%

5%

My SES manager encourages innovation and creativity

67%

26%

7%

My SES manager creates an environment that enables us to deliver our best

65%

25%

9%

My SES manager ensures that work effort contributes to the strategic direction of the agency and the APS

74%

22%

5%

In my agency, the SES work as a team

56%

31%

13%

In my agency, the SES clearly articulate the direction and priorities for our agency

67%

24%

9%

My SES manager routinely promotes the use of data and evidence to deliver outcomes

67%

27%

6%

Leadership – SES result variance 1

Statement

Variance from 2023

Variance from APS Overall

My SES manager clearly articulates the direction and priorities for our area

+0

+2

My SES manager presents convincing arguments and persuades others towards an outcome

+1

0

My SES manager promotes cooperation within and between agencies

+1

-4

My SES manager encourages innovation and creativity

0

+1

My SES manager creates an environment that enables us to deliver our best

0

0

My SES manager ensures that work effort contributes to the strategic direction of the agency and the APS

0

-1

In my agency, the SES work as a team

+2

0

In my agency, the SES clearly articulate the direction and priorities for our agency

0

+3

My SES manager routinely promotes the use of data and evidence to deliver outcomes

0

0

Leadership – SES result variance 2

Statement

Variance from larger operational agencies

Variance from extra-large sized agencies

My SES manager clearly articulates the direction and priorities for our area

+4

+4

My SES manager presents convincing arguments and persuades others towards an outcome

+4

+4

My SES manager promotes cooperation within and between agencies

0

0

My SES manager encourages innovation and creativity

+3

+3

My SES manager creates an environment that enables us to deliver our best

+3

+3

My SES manager ensures that work effort contributes to the strategic direction of the agency and the APS

+3

+3

In my agency, the SES work as a team

+1

+1

In my agency, the SES clearly articulate the direction and priorities for our agency

+4

+3

My SES manager routinely promotes the use of data and evidence to deliver outcomes

+3

+3

QC103396