ato logo
Search Suggestion:

Wellbeing

Highlights of the ATO's 2024 employee census results on wellbeing.

Published 24 November 2024

ATO wellbeing policies and support index scores

The wellbeing score provides a measure of the practical and cultural elements that allow for a sustainable and healthy working environment.

Your wellbeing policies and support index score is 73. Variance from:

  • 2023 is +3
  • the APS overall is +3
  • larger operational agencies is +4
  • extra-large sized agencies is +4.

Wellbeing policies and support results

Overall results on wellbeing

Statement

Positive

Neutral

Negative

I am satisfied with the policies/practices in place to help me manage my health and wellbeing

76%

17%

7%

My agency does a good job of communicating what it can offer me in terms of health and wellbeing

74%

18%

8%

My agency does a good job of promoting health and wellbeing

75%

18%

7%

I think my agency cares about my health and wellbeing

71%

20%

9%

I believe my immediate supervisor cares about my health and wellbeing

88%

8%

4%

If I felt it was needed, I would feel comfortable discussing my mental health and wellbeing with my supervisor

76%

13%

12%

The people in my workgroup are able to bring up problems and tough issues

82%

12%

6%

I receive the respect I deserve from my colleagues at work

82%

14%

4%

My agency supports and actively promotes an inclusive workplace culture

86%

10%

4%

Wellbeing variance 1

Statement

Variance from 2023

Variance from APS Overall

I am satisfied with the policies/practices in place to help me manage my health and wellbeing

+6

+8

My agency does a good job of communicating what it can offer me in terms of health and wellbeing

+6

+8

My agency does a good job of promoting health and wellbeing

+5

+9

I think my agency cares about my health and wellbeing

+5

+7

I believe my immediate supervisor cares about my health and wellbeing

+2

+2

If I felt it was needed, I would feel comfortable discussing my mental health and wellbeing with my supervisor

-

+1

The people in my workgroup are able to bring up problems and tough issues

-

+2

I receive the respect I deserve from my colleagues at work

+1

+1

My agency supports and actively promotes an inclusive workplace culture

+1

+5

Wellbeing variance 2

Statement

Variance from larger operational agencies

Variance from extra-large sized agencies

I am satisfied with the policies/practices in place to help me manage my health and wellbeing

+9

+9

My agency does a good job of communicating what it can offer me in terms of health and wellbeing

+8

+9

My agency does a good job of promoting health and wellbeing

+9

+9

I think my agency cares about my health and wellbeing

+8

+9

I believe my immediate supervisor cares about my health and wellbeing

+3

+3

If I felt it was needed, I would feel comfortable discussing my mental health and wellbeing with my supervisor

+2

+2

The people in my workgroup are able to bring up problems and tough issues

+3

+3

I receive the respect I deserve from my colleagues at work

+1

+2

My agency supports and actively promotes an inclusive workplace culture

+5

+6

Health

In general, would you say that your health is:

  • Excellent 9%
  • Very good 33%
  • Good 39%
  • Fair 15%
  • Poor 3%.
Health variance

In general, would you say that your health is:

Variance from 2023

Variance from APS Overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Excellent

+1

-2

-1

-1

Very good

+1

-1

0

0

Good

0

+2

+1

+1

Fair

-1

+1

+1

0

Poor

0

0

0

0

Workload

What best describes your current workload?

  • Well above capacity – too much work 18%
  • Slightly above capacity – lots of work to do 39%
  • At capacity – about the right amount of work to do 37%
  • Slightly below capacity – available for more work 6%
  • Well below capacity – not enough work 1%.
Workload variance

In general, how is your health?

Variance from 2023

Variance from APS Overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Well above capacity – too much work

-4

-5

-4

-4

Slightly above capacity – lots of work to do

-1

-1

-1

0

At capacity – about the right amount of work to do

+3

+6

+4

+4

Slightly below capacity – available for more work

+1

0

+1

+1

Well below capacity – not enough work

0

0

0

0

Stress

How often do you find your work stressful?

  • Always 4%
  • Often 22%
  • Sometimes 52%
  • Rarely 20%
  • Never 2%.
Stress variance

How often do you find your work stressful?

Variance from 2023

Variance from APS Overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Always

-1

-1

-1

-1

Often

-3

-3

-3

-3

Sometimes

+1

+3

+3

+3

Rarely

+2

+1

+1

+1

Never

0

0

0

0

Emotional demands

To what extent is your work emotionally demanding?

  • To a very large extent 5%
  • To a large extent 17%
  • Somewhat 40%
  • To a small extent 27%
  • To a very small extent 11%.
Emotional demand variance

To what extent is your work emotionally demanding

Variance from 2023

Variance from APS Overall

Variance from larger operational agencies

Variance from extra-large sized agencies

To a very large extent

-1

-3

-4

-3

To a large extent

-1

-3

-5

-4

Somewhat

-1

+2

+2

+1

To a small extent

+1

+3

+4

+4

To a very small extent

+1

+1

+2

+2

Burn out

I feel burned out by work:

  • Strongly agree 6%
  • Agree 21%
  • Neither agree nor disagree 35%
  • Disagree 31%
  • Strongly disagree 7%.
Burn out variance

I feel burned out by work

Variance from 2023

Variance from APS Overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Strongly agree

-1

-2

-2

-2

Agree

-2

-2

-2

-2

Neither agree nor disagree

0

+3

+2

+2

Disagree

+2

+1

+2

+2

Strongly disagree

+2

0

0

0

QC103399