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Working in the APS

Highlights of the ATO's 2024 employee census results on working in the APS.

Published 24 November 2024

Experience in the ATO

Overall results on working in the APS

Statement

Positive

Neutral

Negative

I am supported to use my expertise frank and fearless advice

69%

21%

10%

The people in my workgroup demonstrate stewardship

79%

17%

4%

The culture in my agency supports people to act with integrity

84%

11%

5%

I believe strongly in the purpose and objectives of the APS

88%

10%

1%

I feel a strong personal attachment to the APS

70%

24%

7%

My workgroup considers the people and businesses affected by what we do

87%

9%

4%

Working in the APS variance 1

Statement

Variance from 2023

Variance from APS Overall

I am supported to use my expertise frank and fearless advice

-

+4

The people in my workgroup demonstrate stewardship

-

+2

The culture in my agency supports people to act with integrity

-

+7

I believe strongly in the purpose and objectives of the APS

+2

+2

I feel a strong personal attachment to the APS

+3

+5

My workgroup considers the people and businesses affected by what we do

-

+2

Working in the APS variance 2

Statement

Variance from larger operational agencies

Variance from extra-large sized agencies

I am supported to use my expertise frank and fearless advice

+4

+4

The people in my workgroup demonstrate stewardship

+4

+4

The culture in my agency supports people to act with integrity

+9

+9

I believe strongly in the purpose and objectives of the APS

+2

+2

I feel a strong personal attachment to the APS

+4

+3

My workgroup considers the people and businesses affected by what we do

+3

+4

Job satisfaction

Overall results on job satisfaction

Statement

Positive

Neutral

Negative

I am satisfied with the recognition I receive for doing a good job

71%

18%

11%

I am fairly remunerated (e.g. salary, superannuation) for the work I do

63%

18%

19%

I am satisfied with my non-monetary employment conditions (e.g. leave, flexible work arrangements, other benefits)

87%

8%

5%

I am satisfied with the stability and security of my job

89%

7%

4%

Job satisfaction variance 1

Statement

Variance from 2023

Variance from APS overall

I am satisfied with the recognition I receive for doing a good job

+3

+2

I am fairly remunerated (e.g. salary, superannuation) for the work I do

+14

0

I am satisfied with my non-monetary employment conditions (e.g. leave, flexible work arrangements, other benefits)

+12

+5

I am satisfied with the stability and security of my job

+1

+4

Job satisfaction variance 2

Statement

Variance from larger operational agencies

Variance from extra-large sized agencies

I am satisfied with the recognition I receive for doing a good job

+5

+6

I am fairly remunerated (e.g. salary, superannuation) for the work I do

+5

+6

I am satisfied with my non-monetary employment conditions (e.g. leave, flexible work arrangements, other benefits)

+7

+8

I am satisfied with the stability and security of my job

+4

+2

Clarity and autonomy

Overall results on clarity and autonomy

Statement

Positive

Neutral

Negative

I understand how my role contributes to achieving an outcome for the Australian public

94%

4%

2%

I am clear what my duties and responsibilities are

83%

14%

3%

I have a choice in deciding how I do my work

68%

22%

10%

Where appropriate, I am able to take part in decisions that affect my job

73%

16%

11%

Clarity and autonomy variance 1

Statement

Variance from 2023

Variance from APS overall

I understand how my role contributes to achieving an outcome for the Australian public

0

+1

I am clear what my duties and responsibilities are

+1

+3

I have a choice in deciding how I do my work

+3

+2

Where appropriate, I am able to take part in decisions that affect my job

+3

+2

Clarity and autonomy variance 2

Statement

Variance from larger operational agencies

Variance from extra-large sized agencies

I understand how my role contributes to achieving an outcome for the Australian public

+1

+1

I am clear what my duties and responsibilities are

+2

+2

I have a choice in deciding how I do my work

+7

+9

Where appropriate, I am able to take part in decisions that affect my job

+4

+5

QC103401