Performance 2023

Highlights of the ATO's 2023 employee census results on performance.

Published 2 December 2024

Work performance

In the last month, please rate your workgroup's overall performance:

Excellent 26%
Very good 57%
Average 15%
Below average 2%
Well below average 1%.

Workgroup overall performance variance
In the last month, please rate your workgroup's overall performance	Variance from 2022	Variance from APS Overall	Variance from larger operational agencies	Variance from extra-large sized agencies
Excellent	-1	+1	+1	+1
Very good	+1	+2	+2	+2
Average	0	0	-2	-2
Below average	0	0	0	0
Well below average	0	0	0	0

Success in meeting goals and objectives

In the last month, please rate your agency's success in meeting its goals and objectives:

Excellent 16%
Very good 59%
Average 22%
Below average 3%
Well below average 1%.

Success in meeting goals and objectives variance
In the last month, please rate your agency's success in meeting its goals and objectives	Variance from 2022	Variance from APS Overall	Variance from larger operational agencies	Variance from extra-large sized agencies
Excellent	0	0	+2	+2
Very good	+2	+5	+7	+7
Average	-2	-3	-6	-6
Below average	0	-1	-2	-2
Well below average	0	-1	-1	-1

Performance results

Overall results on performance
Statement	Positive	Neutral	Negative
My workgroup has the appropriate skills, capabilities and knowledge to perform well	79%	14%	8%
My workgroup has the tools and resources we need to perform well	64%	19%	17%
The people in my workgroup use time and resources efficiently	76%	16%	8%
My workgroup can readily adapt to new priorities and tasks	84%	11%	5%
The people in my workgroup cooperate to get the job done	88%	8%	4%

Performance variance 1
Statement	Variance from 2022	Variance from APS Overall
My workgroup has the appropriate skills, capabilities and knowledge to perform well	-2	0
My workgroup has the tools and resources we need to perform well	0	+5
The people in my workgroup use time and resources efficiently	-1	0
My workgroup can readily adapt to new priorities and tasks	-2	+1
The people in my workgroup cooperate to get the job done	-1	0

Performance variance 2
Statement	Variance from larger operational agencies	Variance from extra-large sized agencies
My workgroup has the appropriate skills, capabilities and knowledge to perform well	+2	+2
My workgroup has the tools and resources we need to perform well	+5	+4
The people in my workgroup use time and resources efficiently	+1	+2
My workgroup can readily adapt to new priorities and tasks	+2	+2
The people in my workgroup cooperate to get the job done	+1	+2

QC103488