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Wellbeing 2023

Highlights of the ATO's 2023 employee census results on wellbeing.

Published 2 December 2024

ATO wellbeing policies and support index scores

The wellbeing score provides a measure of the practical and cultural elements that allow for a sustainable and healthy working environment.

Your wellbeing policies and support index score is 71. Variance from:

  • 2022 is -1
  • the APS overall is +2
  • larger operational agencies is +3
  • extra-large sized agencies is +4.

Wellbeing policies and support results

Overall results on wellbeing

Statement

Positive

Neutral

Negative

I am satisfied with the policies/practices in place to help me manage my health and wellbeing

70%

20%

10%

My agency does a good job of communicating what it can offer me in terms of health and wellbeing

68%

22%

10%

My agency does a good job of promoting health and wellbeing

70%

20%

9%

I think my agency cares about my health and wellbeing

66%

22%

12%

I believe my immediate supervisor cares about my health and wellbeing

87%

9%

4%

Wellbeing variance 1

Statement

Variance from 2022

Variance from APS Overall

I am satisfied with the policies/practices in place to help me manage my health and wellbeing

-1

+6

My agency does a good job of communicating what it can offer me in terms of health and wellbeing

-4

+6

My agency does a good job of promoting health and wellbeing

-1

+7

I think my agency cares about my health and wellbeing

0

+5

I believe my immediate supervisor cares about my health and wellbeing

0

+1

Wellbeing variance 2

Statement

Variance from larger operational agencies

Variance from extra-large sized agencies

I am satisfied with the policies/practices in place to help me manage my health and wellbeing

+7

+7

My agency does a good job of communicating what it can offer me in terms of health and wellbeing

+7

+7

My agency does a good job of promoting health and wellbeing

+8

+8

I think my agency cares about my health and wellbeing

+8

+9

I believe my immediate supervisor cares about my health and wellbeing

+3

+3

Stress

How often do you find your work stressful?

  • Always 5%
  • Often 24%
  • Sometimes 51%
  • Rarely 18%
  • Never 2%.
Stress variance

How often do you find your work stressful?

Variance from 2022

Variance from APS Overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Always

+1

0

-1

-1

Often

0

-2

-2

-2

Sometimes

-2

+2

+3

+3

Rarely

+1

0

0

0

Never

0

0

0

0

Emotional demands

To what extent is your work emotionally demanding?

  • To a very large extent 6%
  • To a large extent 18%
  • Somewhat 41%
  • To a small extent 26%
  • To a very small extent 9%.
Emotional demand variance

To what extent is your work emotionally demanding

Variance from 2022

Variance from APS Overall

Variance from larger operational agencies

Variance from extra-large sized agencies

To a very large extent

0

-2

-3

-3

To a large extent

-1

-3

-4

-4

Somewhat

0

+3

+3

+3

To a small extent

0

+2

+2

+3

To a very small extent

0

0

0

+1

Burn out

I feel burned out by work:

  • Strongly agree 7%
  • Agree 23%
  • Neither agree nor disagree 35%
  • Disagree 29%
  • Strongly disagree 6%.
Burn out variance

I feel burned out by work

Variance from 2022

Variance from APS Overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Strongly agree

0

-1

-2

-2

Agree

0

-1

-1

-2

Neither agree nor disagree

0

+4

+3

+3

Disagree

-1

0

+1

+1

Strongly disagree

0

-1

0

0

Health

In general, would you say that your health is:

  • Excellent 8%
  • Very good 32%
  • Good 40%
  • Fair 16%
  • Poor 3%.
Health variance

In general, would you say that your health is:

Variance from 2022

Variance from APS Overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Excellent

0

-2

-1

-1

Very good

-1

-2

-1

-1

Good

+1

+2

+1

+1

Fair

0

+2

+1

+1

Poor

0

0

0

0

QC103487