The ATO undertakes a significant number of activities that help to deliver outcomes for the community, including the activities noted below. However, such metrics cannot tell us how effective our activities have been as an increase in activities does not necessarily lead to an improvement in performance, nor does a decrease in activities necessarily lead to a decline in performance.
Activity Metric |
Description |
Measure |
|---|---|---|
A1 |
Number of matters that have been consulted on |
6.1, 6.2 |
A2 |
Number of visits to the consultation page of ato.gov.au |
1.1 |
A3 |
Number of interpretive guidance products provided |
2.1 |
A4 |
Number of private rulings provided |
2.1 |
A5 |
Number of public rulings and determinations provided |
2.1 |
A6 |
Number of class rulings provided |
2.1 |
A7 |
Number of product rulings provided |
2.1 |
A8 |
Number of memorandums of understanding |
4.3 |
A9 |
Number of international information exchanges (including specific, spontaneous and automatic exchanges) |
4.3 |
A10 |
Number of compliance audits, reviews and other checks undertaken |
4.4 |
A11 |
Level of compliance with Protective Security Policy Framework mandatory requirements |
3.2 |
Measures with no specific outcome-based, survey-based or activity-based metrics |
5.1, 5.3, 6.3 |
|
Results – activity based metrics
Metric |
Result |
||
|---|---|---|---|
2016–17 |
2017–18 |
2018–19 |
|
Metric A1 - Number of matters that have been consulted on |
93 |
36 |
32 |
Metric A2 - Number of visits to the consultation page of ato.gov.au |
13,452 |
11,724 |
12,266 |
Metric A3 - Number of interpretive guidance products provided |
45,000 |
55,048 |
51,584 |
Metric A4 - Number of private rulings provided |
7,300 |
6,459 |
5,285 |
Metric A5 - Number of public rulings and determinations provided |
73 |
64 |
54 |
Metric A6 - Number of class rulings provided |
127 |
87 |
62 |
Metric A7- Number of product rulings provided |
25 |
17 |
13 |
Metric A8 - Number of memorandums of understanding |
115 |
135 |
144 |
Metric A9 - Number of international information exchanges (including specific, spontaneous and automatic exchanges) |
944 total exchanges (517 incoming, |
706 total exchanges (463 incoming, |
636 total exchanges (393 incoming, 243 outgoing) |
Metric A10 - Number of compliance audits, reviews and other checks undertaken |
3.1 million |
3.4 million |
4.3 million |
Metric A11 - Level of compliance with Protective Security Policy Framework mandatory requirements |
Compliant(14) |
Compliant - reporting requirements met |
|
Note 14: Result was published in the Commissioner of Taxation Annual Report but not in the ATO Regulator Performance Framework self-assessment report.A self-assessment of the ATO's performance as a regulator in 2018–19 under the Regulator Performance Framework.
A self-assessment of the ATO's performance as a regulator in 2018–19 under the Regulator Performance Framework.