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5. GST Compliance Program

Learn the outcomes of the GST Compliance Program in 2023–24.

Published 1 January 2025

The GST Compliance Program contributes a significant proportion of the ATO’s GST administration results, returning more than $18 billion in GST revenue to the states and territories since 2010.

The 2023–24 program results exceeded the GST liabilities commitment of $949.5 million with $1,614.5 million in liabilities raised. Actual 2023–24 GST debt collection of $1,651.0 million significantly exceeded our $254.2 million commitment.

In addition to increased liabilities and debt collection, the 2023–27 program includes measures that:

  • strengthen the GST registrations integrity, reducing the opportunity for GST fraud
  • increase the focus on intermediaries meeting their clients’ reporting obligations
  • support the delivery of next-generation GST risk models.

Program commitments are outlined in Schedule D – 2023–24 Budget Measure: GST Compliance Program – Four-year extension.

Table 5.1: Additional liabilities raised from compliance activities planned ($m)

Strategy

2023–24 commitment

2023–24 actual

1. Increasing GST registration integrity to protect revenue: increase eligibility checks and analytics to identify new registrants at risk of GST fraud

25.0

33.2

2. Preventative action to minimise risk and protect revenue: assurance programs to build and maintain community confidence that taxpayers are paying the right amount of GST

77.7

128.4

3. Improving GST lodgment outcomes: activities to increase on-time lodgment and promote fairness and confidence in the system

363.5

627.1

4. Corrective engagement with non-compliant clients: compliance activities targeting correct reporting and clients who seek to evade GST obligations

483.3

825.8

Total

949.5

1,614.5

Table 5.2: Additional cash collections from debt activities planned ($m)

Strategy

2023–24 commitment

2023–24 actual

5. Reducing GST debt: by maximising GST debt collection capabilities

254.2

1,651.0

Note: Actual results were significantly higher than the commitment due to a change in focus to significant debt management activities.
Table 5.3: Total costs ($m)

Total costs

2023–24 planned

2023–24 actual

Total costs

146.7

146.7

Table 5.4: Return on investment per strategy (ratio)

Strategy

2023–24 commitment

2023–24 actual

1. Increasing GST registration integrity to protect revenue: increase eligibility checks and analytics to identify new registrants at risk of GST fraud

2.7:1

3.5:1

2. Preventative action to minimise risk and protect revenue: assurance programs to build and maintain community confidence that taxpayers are paying the right amount of GST

4.8:1

7.9:1

3. Improving GST lodgment outcomes: activities to increase on-time lodgment and promote fairness and confidence in the system

14.5:1

25.0:1

4. Corrective engagement with non-compliant clients: compliance activities targeting correct reporting and clients who seek to evade GST obligations

8.1:1

13.8:1

5. Reducing GST debt: by maximising GST debt collection capabilities

11.8:1

76.4:1

QC103657