What we do
The Australian Taxation Office (ATO) is the Australian Government’s principal revenue collection agency, with our purpose being to contribute to the economic and social wellbeing of Australians by fostering willing participation in the tax, superannuation and registry systems.
We administer the tax and superannuation systems and Australian Business Registry Services and support the delivery of government benefits to the community.
Our staff and sites
We employ approximately 20,700 employees, across 24 locations in capital cities and regional centres. We strive to embed respect for the Traditional Custodians of the lands on which we operate. We display Acknowledgment of Country plaques and Aboriginal and Torres Strait Islander flags at all of our office locations. We employ approximately 620 Aboriginal and Torres Strait Islander staff, making up 3% of our workforce.
We aim to keep increasing and retaining our Aboriginal and Torres Strait Islander workforce to achieve representation across all staff levels in line with the Commonwealth Aboriginal and Torres Strait Islander Workforce Strategy.External Link
Our partners
Our operations have a national focus with an international reach, enabling us to engage with diverse partners. This includes our employees, encompassing Australian Charities and Not-for-profits Commission (ACNC) and Tax Practitioners Board (TPB) staff, key federal agencies (such as the Treasury and Services Australia), international revenue agencies, and the Organisation for Economic Co-operation and Development (OECD).
We also work closely with professionals within the tax, superannuation, and registry sectors, digital service providers, and the businesses from which we procure goods and services. Through our operations, we interact with most individuals and businesses in Australia, underlining our pivotal role in the nation’s economy.
Our goals
Our goals throughout our Reconciliation Action Plan (RAP) are to:
- increase economic inclusion and equity for all Australians
- establish cultural competency within our organisation
- increase participation and representation of Aboriginal and Torres Strait Islander peoples within our organisation
- improve our service offerings and tailor support to Aboriginal and Torres Strait Islander clients
- enhance relationships with Aboriginal and Torres Strait Islander communities
- increase collaboration with internal and external partners.
These goals align with our key activities as noted in our Corporate Plan, our primary planning document.