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Relationships

The actions we are taking to build relationships, including timeframes and responsibilities.

Published 3 July 2024

What we will do

We recognise the importance of building respectful relationships with Aboriginal and Torres Strait Islander peoples, communities and organisations as it:

  • helps us to better understand and meet the needs of Aboriginal and Torres Strait Islander peoples
  • encourages and assists with willing participation in the tax, superannuation and registry systems
  • supports Aboriginal and Torres Strait Islander peoples to understand their rights and obligations
  • improves ease of compliance and access to benefits.

We will explore ways to improve existing services and build new relationships with Aboriginal and Torres Strait Islander partners to support improved economic outcomes. This will lead to increased confidence in the Australian tax, superannuation and registry systems.

The dimensions of reconciliation / Closing the Gap we refer to in the actions below are Reconciliation Australia's dimensions of reconciliation, and Closing the Gap's priority reforms and socio-economic targets.

Action 1 – establish and maintain relationships

1. Establish and maintain mutually beneficial relationships with Aboriginal and Torres Strait Islander stakeholders and organisations

Deliverable

Timeline

Responsibility

 

Dimensions of Reconciliation / Closing the Gap

1.1 Review and implement an engagement plan, including guiding principles, to work with Aboriginal and Torres Strait Islander stakeholders

February, annually

Deputy Commissioner, Enterprise Strategy & Design

Race relations

Equality and equity

Institutional integrity

Priority reform 1

Priority reform 3

1.2 Establish and maintain 2 formal 2-way partnerships with Aboriginal and Torres Strait Islander communities or organisations

June, annually

Deputy Commissioner, Enterprise Strategy & Design

Race relations

Equality and equity

Institutional integrity

Priority reform 1

Priority reform 3

Action 2 – build relationships through NRW

2. Build relationships through celebrating National Reconciliation Week (NRW)

Deliverable

Timeline

Responsibility

 

Dimensions of Reconciliation / Closing the Gap

2.1 Circulate Reconciliation Australia’s NRW resources and reconciliation materials to staff

May – June, annually

Deputy Commissioner, ATO People

 

Race relations

Institutional integrity

Unity

Historical acceptance

Priority reform 3

2.2 RAP Working Group members to participate in 2 external NRW events

May – June, annually

Deputy Commissioner, Enterprise Strategy & Design

Race relations

Institutional integrity

Unity

Historical acceptance

Priority reform 3

2.3 Encourage and support staff and senior leaders to participate in 2 external NRW events

May – June, annually

Deputy Commissioner, ATO People

RAP Champions and Aboriginal and Torres Strait Islander Champions

 

Race relations

Institutional integrity

Unity

Historical acceptance

Priority reform 3

2.4 Organise, encourage and support staff and senior leaders to participate in 1 organisation-wide NRW event and additional site-specific NRW events

May – June, annually

Deputy Commissioner, ATO People

Race relations

Institutional integrity

Unity

Historical acceptance

Priority reform 3

2.5 Register all our NRW events on Reconciliation Australia’s NRW websiteExternal Link

May, annually

Deputy Commissioner, Enterprise Strategy & Design

Institutional integrity

Priority reform 3

Action 3 – promote reconciliation

3. Promote reconciliation through our sphere of influence

Deliverable

Timeline

Responsibility

 

Dimensions of Reconciliation / Closing the Gap

 

 

 

 

3.1 Communicate our commitment to reconciliation publicly through public-facing communication channels including social media and website messaging

December, annually

Deputy Commissioner, ATO Corporate

Institutional integrity

Priority reform 3

3.2 Participate in 2 quarterly RAP leadership gatherings

June, annually

Deputy Commissioner, Enterprise Strategy & Design

Institutional integrity

Priority reform 3

3.3 Implement strategies to positively influence our external stakeholders to drive reconciliation outcomes, e.g. by exploring opportunities to collaborate with state revenue agencies

June, annually

Deputy Commissioner, Enterprise Strategy & Design

Equality and equity

Institutional integrity

Priority reform 3

3.4 Collaborate with 2 RAP and other like-minded organisations to implement approaches to advance reconciliation

December, annually

Deputy Commissioner, Enterprise Strategy & Design

Equality and equity

Institutional integrity

Priority reform 1

Priority reform 3

3.5 Review and implement a staff engagement strategy to raise awareness of reconciliation across our workforce

December, annually

Deputy Commissioner, Enterprise Strategy & Design

Race relations

Institutional integrity

Priority reform 3

3.6 Support the Aboriginal and Torres Strait Islander ally network (Kawutilin) to engage with the Aboriginal and Torres Strait Islander employee network (Moondani) to drive allyship and collaboration, including:

promoting the ally guide to enhance ally competency

developing an engagement opportunities plan.

February, annually

 

Deputy Commissioner, ATO People

Race relations

Unity

Historical acceptance

Priority reform 3

3.7 Co-host a minimum of 3 forums and maintain membership at cross-agency networks to advance reconciliation

February, annually

Deputy Commissioner, Enterprise Strategy & Design

Equality and equity

Institutional integrity

Priority reform 3

Action 4 – promote positive race relations

4. Promote positive race relations through anti-discrimination strategies

Deliverable

Timeline

Responsibility

 

Dimensions of Reconciliation / Closing the Gap

4.1 Engage with stakeholders, including Aboriginal and Torres Strait Islander advisers, to review and update HR policies and procedures concerned with anti-discrimination

March, annually

Deputy Commissioner, ATO People

Race relations

Equality and equity

Institutional integrity

Priority reform 3

4.2 Implement HR policies and procedures concerned with anti-discrimination

March, annually

Deputy Commissioner, ATO People

Race relations

Equality and equity

Institutional integrity

Priority reform 3

4.3 Provide ongoing education for senior leaders and staff on cultural safety and the effects of racism

June, annually

Deputy Commissioner, ATO People

Race relations

Equality and equity

Institutional integrity

Historical acceptance

Priority reform 3

4.4 Senior leaders to publicly support anti-discrimination campaigns, initiatives, and stances against racism (e.g., Human Rights Commission campaign – It stops with me)

March, annually

Deputy Commissioner, ATO Corporate

Race relations

Equality and equity

Institutional integrity

Unity

Priority reform 3

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