Current year IT systems availability performance report

About the report

Information on our performance against our IT system availability is published monthly for the 2024–25 financial year.

One of our corporate priorities is to improve the availability and reliability of our IT systems to the community.

Red, amber and green symbols indicate how we performed in the given period.

Key	Status
	Met or exceeded target
	Less than 2.5 percentage points from target
	More than 2.5 percentage points from target

ato.gov.au

The business service availability target for ato.gov.au is 'High' (99.95%). The table below tracks our performance against this target each month.

ato.gov.au monthly service availability performance

Month	Percentage availability
July 2024	100%
August 2024	100%
September 2024	100%

ATO Online

The business service availability target for ATO Online is 'Extended' (99.5%). The table below tracks our performance against this target each month.

ATO Online monthly service availability performance

Month	Percentage availability
July 2024	100%
August 2024	100
September 2024	100%

myID

The business service availability target for myID is 'High' (99.95%). The table below tracks our performance against this target each month.

myID monthly service availability performance

Month	Percentage availability
July 2024	100%
August 2024	100%
September 2024	100%

Online services for business (OSB)

The business service availability target for Online services for business (OSB) is 'Extended' (99.5%). The table below tracks our performance against this target each month.

For more information, see Online services for business dashboardExternal Link.

Monthly service availability performance

Month	Percentage availability
July 2024	100 %
August 2024	100%
September 2024	100%

Online Services for Agents (OSfA)

The business service availability target for Online Services for Agents (OSfA) is 'Extended' (99.5%). The table below tracks our performance against this target each month.

To find out if OSfA is functioning normally or experiencing issues, see the dashboardExternal Link.

Monthly service availability performance

Month	Percentage availability
July 2024	100%
August 2024	100%
September 2024	100%

Standard Business Reporting (SBR1)

The business service availability target for SBR1 is 'Extended' (99.5%). The table below tracks our performance against this target each month.

Keep up to date with SBR1 system maintenance on the Software developers website API system maintenance pageExternal Link.

SBR1 monthly service availability performance

Month	Percentage availability
July 2024	100%
August 2024	100%
September 2024	100%

Standard Business Reporting (SBR2)

The business service availability target for SBR2 is 'High' (99.95%). The table below tracks our performance against this target each month.

Keep up to date with SBR2 system maintenance on the Software developers website API system maintenance pageExternal Link.

SBR2 monthly service availability performance

Month	Percentage availability
July 2024	100%
August 2024	100%
September 2024	100%

Australian Business Register (ABR)

The business service availability target for ABR is 'High' (99.95%). The table below tracks our performance to this target each month.

For information on how the ABR is functioning, see ABR DashboardExternal Link.

ABR monthly service availability performance

Month	Percentage availability
July 2024	100%
August 2024	100%
September 2024	100%