Since the publication of the ATO corporate plan 2023−24, the ATO has refined its key activities, performance measures and targets. These changes have been designed to better define our priorities and demonstrate how the Australian Taxation Office listed entity effectively uses its resources to deliver on its purposes.
These changes have been made in alignment with the PGPA Act and the PGPA Rule requirements.
The following table lists the changes made in the Australian Taxation Office corporate plan 2024–25:
Topic | Changes/inclusions |
|---|---|
Introduction | A new introduction page introduces the Australian Taxation Office listed entity and provides information on the ATO, including the Australian Business Registry Services (ABRS), the Tax Practitioners Board (TPB) and the Australian Charities and Not-for-profits Commission (ACNC). |
Purpose | An overview framework of the Australian Taxation Office listed entity has been included to demonstrate the alignment across the Portfolio Budget Statements through to the purposes, visions, related programs and key activities. |
Key activities | Perspectives grouping the key activities (previously named strategic objectives) for the Australian Taxation Office have been removed to reduce layers of complexity. Key activity previously named W1 We are a high-performing workforce with a focus on integrity, the right culture, capability, and tools to deliver the best client and staff experience has been removed. The critical role our staff play in delivering on our purpose is outlined in our organisational capability section. Related core priorities Shape our workforce and Workforce integrity have subsequently been removed. This has changed since publication of the Portfolio Budget Statements. Key activity previously named F1 We strive for operational excellence to achieve efficiency and quality outcomes has been removed. The critical role our staff play in effectively managing our financial resources is outlined in our capability section. Related core priorities Effective management of ATO financial resources and Value for money have subsequently been removed. This has changed since publication of the Portfolio Budget Statements. Key activity 1 (previously named G1 We build community confidence by sustainably reducing the tax gap and providing assurance across the tax, superannuation, and registry systems) has been updated to We collect the right amount of tax in accordance with the law in the most efficient way for government and the taxpayer. Key activity 2 (previously named G2 We design for better tax, superannuation, and registry systems to make it easy to comply and hard not to) has been updated to We deliver on government commitments, implement programs and provide assurance to drive improved tax, superannuation, and registry system performance. Key activity 3 (previously named C1 Our client experience and interactions are well designed, tailored, fair and transparent) has been updated to Our client experience and interactions are well designed, tailored, fair and transparent to make it easy to comply and hard not to. Program 1.3 ABRS now aligns to Key activity 2. This has changed since publication of the Portfolio Budget Statements. TPB Key activity 1 Provide support to tax practitioners, strengthen the regulation of tax practitioners to increase confidence in the integrity of the tax profession and tax system and address tax practitioner risk and compliance behaviour has been included for the TPB. ACNC Key activity 1 Maintaining a free and accurate register of Australian Charities (the Charity Register) has been included for the ACNC. Core priorities have been reordered to align to the key activity structure. Core priority Tax and superannuation performance has been separated into Tax performance and Superannuation performance. Core priorities Effective registry services, Fairness and integrity and Partnerships have had minor changes to their descriptions. |
Operating context | The operating context for TPB and ACNC have been included. Regulator performance details have been included across the ATO, TPB and ACNC. |
Performance | Performance measures have been refined to ensure effective measurement of the entity’s performance in achieving the entity’s purposes in the reporting period. Performance measures have been included for TPB and ACNC. Australian Business Registry Services performance measure Increased use of the ABR has been aligned under Key activity 2 however, the results are recorded under ABRS Program 1.3. New and amended performance measures are footnoted against the relevant measures noting changes since the 2023–24 ATO corporate plan and changes since the publication of the Portfolio Budget Statements. A list of removed measures since publication of the Portfolio Budget Statements are shown below:
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