Every business is unique, and onboarding suppliers is never a one-size-fits-all approach.
You should leverage your knowledge of and relationships with your suppliers to tailor your approach at the right time and in the right way to make a compelling case for them to switch.
Remember, it's OK to talk about how eInvoicing benefits you (the buyer), and that you want the support of your suppliers to help you realise those benefits.
The benefits
Most invoices are created via software that uses structured data. It makes sense for your suppliers to securely transmit the structured data directly into your software as an eInvoice.
eInvoicing saves your supplier the effort of creating a PDF image of the invoice data and emailing it to you. It also saves you the effort of having to manually convert that PDF back into structured data through either scanning or data entry.
Because eInvoicing uses the encrypted Peppol network to transmit messages, it helps protect against unauthorised access and email-based payment redirection scams.
It's important to let suppliers know the upsides to eInvoicing when encouraging them to onboard.
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Benefits |
Key message |
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Improved security by mitigating the risks of payment redirection scams and false billing – you can quote statistics such as those provided by Scamwatch. |
Just because it hasn’t happened to you doesn’t mean it won’t in the future. Also, buyers need to be protected from cyber risks too. |
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It's easy for most small businesses to use the eInvoicing capability in their existing software. |
For most small businesses, the change is easy! You can do it right now and it doesn’t take any effort. |
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We (the buyer) are making this change because it benefits us for these reasons [explain why]. We would love your support. |
eInvoicing benefits everybody, including your other customers. By using eInvoicing, you’re:
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Peppol enables end-to-end procure-to-pay process digitalisation for full automation, and is supported by government to boost economic productivity. |
We won’t be the only customers asking to use Peppol, and eInvoicing is only the beginning. Starting now will help you be a leader and be better prepared for the coming change. |