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Invoicing maturity

Understand how to measure your level of invoicing maturity.

Last updated 17 October 2025

From paper to Peppol

Over the past 20 years, invoicing between organisations has evolved from paper to Peppol. Typically, organisations have a combination of different delivery channels. In this assessment, the mix of channels and formats and the proportions for each determine your level of invoicing maturity.

First generation

In the first generation (1G) of modern invoicing, businesses send paper invoices via post to their buyers.

Second generation

In the second generation (2G) of modern invoicing, businesses email invoices (as a PDF) to their customers.

Third generation

The third generation (3G) of invoicing (which is also referred to as eInvoicing) involves businesses developing system-to-system integrations with suitably sized buyers and customers to send and receive invoice and order data directly via electronic data interchange (EDI).

This is also referred to as the 2-corner model where the supplier and buyer are integrated on a one-to-one relationship.

Fourth generation

The fourth generation (4G) of invoicing involves building closed networks to scale up EDI in a way that suppliers and buyers can integrate more easily using the same service provider as opposed to requiring a new 1–1 integration each time.

Fifth generation

In the fifth generation (5G) of invoicing, existing procurement systems are enabled for eInvoicing via open networks like Peppol.

An open network, with regulated and standardised formats, addresses the issues of fragmented standards, security, reliability, scalability, affordability, adoption, and innovation.

Peppol eInvoicing is the most common, interoperable standard for eInvoicing today across the globe.

Maintain multiple channels

Most organisations will maintain multiple channels that each fit within different maturity levels – that is, an entity at the 5G level using Peppol may still maintain point-to-point EDI connections (3G) and receive some vendor invoices as PDF via email (2G).

Over time, trading partners on these legacy channels can be migrated to more efficient and mature channels as appropriate. In some cases, it can be beneficial for an entity to skip the 3G and 4G levels entirely because open interoperable networks and standards like Peppol can substitute or replace EDI direct connections or networks.

The following table provides a detailed comparison of the relevant features by maturity level, highlighting the potential opportunities and savings that Peppol can unlock for your business.

Table 1: Comparison of the relevant features by maturity level

Feature

1G – Paper

2G – Email

3G – Point-to-point EDI

4G – 3-corner EDI

5G – open network

Data entry

Manual

Semi-Automated

Automated

Automated

Automated

Accuracy

Low

Low

High

High

High

Data structure

Unstructured

Semi-structured

Structured

Structured

Structured

Sustainability

Poor

Good

Good

Good

Great

Risk of fraud

High

High

Low

Medium

Low

Reach

High

High

Low

Medium

High

Complexity

Low

Low

High

Medium

Medium

Setup costs

Low

Low

High

Medium

Low

Maintenance cost

Low

Low

High

Medium

Medium

Risk of losing invoices

High

High

Low

Low

Low

Risk of late payments

High

High

Low

Low

Low

 

QC73067