Requirements to claim
To claim a PSO benefit you must be:
Claims can be made through Online services for business.
You need to identify what period you are claiming for (the claim period). Claims can be made up to 3 years after the start of the claim period. For example, if the claim period is from 1 January 2020 to 31 January 2020, you must lodge your claim before 1 January 2023.
We will work out the amount of your claim using the rate applicable for the period you provided.
Making a claim where multiple rates apply
From 30 March to 28 September 2022, the excise duty rates for petrol, diesel, and all other fuel and petroleum-based products (except aviation fuels) were temporarily reduced.
The PSO benefit rate for gazetted oils used in Australia for a gazetted use (category 8) reduced from 8.5 cents per litre to 4.3 cents per litre from 30 March 2022 to 28 September 2022.
These rates returned to the full rate of 8.5 cents per litre on 29 September 2022.
On 1 July 2023, these rates increased to 14.2 cents per litre.
If you are claiming a category 8 PSO benefit, multiple rates may apply.
To ensure we apply the correct rate, we recommend you lodge a separate claim for each of the following periods:
- up to 29 March 2022
- from 30 March 2022 – 28 September 2022
- from 29 September 2022 – 30 June 2023
- from 1 July 2023.
Example: lodging a claim for PSO
KPM Chemicals Pty Ltd uses a paraffinic process oil to manufacture mould release agents. KPM needs to lodge a category 8 PSO claim in August 2023 for gazetted oil used:
- before 30 March 2022
- from 30 March 2022
- from 29 September 2022.
- from 1 July 2023
When KPM lodges its claim in August 2023, it should lodge 4 separate claims:
- claim 1 – for gazetted oil used up to 29 March 2022
- claim 2 – for gazetted oil used from 30 March 2022 – 28 September 2022
- claim 3 – for gazetted oil used from 29 September 2022 - 30 June 2023.
- claim 4 - for gazetted oil used after 1 July 2023
This will make sure the correct rate can be applied to KPM's claims.
End of exampleHow to lodge your claim
You can lodge your PSO claim using Online services for business:
- select Lodgments, then Reports and forms
- select Product stewardship for oil claim
- complete all mandatory fields and review the information
- tick the Declaration box and select Submit.
Amending your claim
You may amend a claim you have previously made. You must make your amendment request within 2 years of the end of the claim period or a further period we have allowed.
For example, if you lodged your claim on 1 February 2022 and your claim period was from 1 January 2022 to 31 January 2022, you have until 31 January 2024 to lodge a request for an amended assessment.
You can amend your PSO claim using Online services for business. You will receive a confirmation with a receipt ID.
Follow the steps below to amend your claim:
- select Lodgments, then Reports and forms
- select Product stewardship for oil claim
- locate the claim you wish to amend and select Amend – note that only claims that fall within the period of review timeframe will have this option available
- update the Fuel quantity with the correct information
- tick the Declaration box and select Submit.