To receive your refund, make sure you have lodged all your outstanding activity statements. We won't issue a refund if you haven't lodged all your activity statements that were due before the refund is payable.
For example, we won't give you a refund arising from your June activity statement if you haven't lodged your May activity statement.
The best way to have your refund released is to lodge your outstanding activity statements. However, we may release your refund if you can show us that the retaining of the refund will cause you serious financial hardship or significantly impact your business's viability.
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