EmployerTICK terms and conditions

This page contains the terms and conditions relating to use of the EmployerTICK service.

Last updated 12 November 2024

The terms and conditions outlined on this page apply to the use of the EmployerTICK online service.

EmployerTICK enables employers and their authorised representatives to validate employee information associated with employer super contributions.

EmployerTICK is designed for internal use only and must not be incorporated into external services an employer and, or their agents may provide.

EmployerTICK access

EmployerTICK is available to employers and their authorised representatives.

For fraud protection reasons, we may impose limits on how many employee tax file numbers (TFNs) can be queried by a user at any point or during a single day.

To access EmployerTICK for an employer, you must have SBR-enabled software and a machine credential (if using desktop or locally hosted software), or hold a Digital ID, such as myID for Online services for business use and be authorised in Relationship Authorisation Manager (RAM) to act on behalf of:

that employer
an entity with a current appointment or authorisation on behalf of that employer.

You must have been granted permission in Access Manager to access EmployerTICK.

Using EmployerTICK

Computer system, software and data compatibility risks

It is your responsibility to take appropriate and adequate precautions to ensure the information obtained from EmployerTICK is free of viruses or other contamination that may interfere with or damage your computer system, software or data.

We accept no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to EmployerTICK.

Non-availability, interruptions and faults

While we make reasonable efforts to ensure EmployerTICK is available, we make no guarantees to provide continuously available access to the service, nor to provide access which is uninterrupted or fault free.

No warranties

While we have taken all reasonable care to ensure information provided to you via EmployerTICK is accurate, subsequent changes in circumstances may occur at any time and may affect the accuracy of the information.

We do not provide any warranty, make any representation as to, or accept responsibility for, the accuracy, correctness, reliability, timeliness or completeness now or in the future of any information provided to you via the EmployerTICK service.

Breach of these terms and conditions

EmployerTICK must only be used by or on behalf of employers and only for the purposes for which it was designed. Where a person accesses or uses EmployerTICK other than in accordance with these terms and conditions, we may (in addition to any other rights it may have):

terminate the ability of that person to access EmployerTICK
report the matter to the entity or entities who authorised that persons access.

Privacy obligations

We are bound by the Privacy Act 1988 in terms of collection and handling of personal information and TFNs. At or before the time you use EmployerTICK, or if that is not practicable, as soon as practicable after you use the service, you must ensure that any individuals whose personal information has been collected via the service are made aware of any matters referred to in subclause 5.2 of the Australian Privacy Principles as are reasonable in the circumstances.

See also:

QC39670