Human Resources work
Working in human resources (HR) you'll support a high performing, agile and professional workforce focussing on integrity, the right culture, capability, and tools. Be part of something big – working for a large organisation innovating and leading best practice in your field. Work with talented professionals, committed to seeing our organisation working at its best.
Roles in HR include:
- HR generalist
- Health and case management
- Learning and development
- Payroll
- Recruitment
- Workforce planning
- Workplace relations
HR generalist
Support our people from entry level employees to leaders across the employment lifecycle. Help people access their employment entitlements, support managers and leaders follow and apply legislative and organisational HR policies. You can work in our People Helpline contact centre, support local sites or work as an HR business partner to executives across business areas.
Health and case management
Shape our health, safety, and performance. You'll support our people and leaders to make informed choices about health and safety by providing guidance, tailored advice, tools, and resources. You may work in health and safety, injury prevention, compensation, rehabilitation management, performance management, conduct or conflict management.
Learning and development
Support our people to grow and perform at their best by designing and delivering targeted learning solutions. You'll ensure our people have the skills and knowledge to meet strategic and operational goals now and in the future.
Payroll
Manage and administer our payroll services. You'll update and maintain payroll data and personnel records, process salaries and resolve issues. Your work will ensure staff have access to their employment entitlements.
Recruitment
Collaborate with business areas to guide them through the recruitment process. This includes planning, design, assessment, placement, and onboarding. Your expertise will help implement fair, transparent, inclusive, and modern recruitment practices.
Workforce planning
Design and deliver workforce strategies to meet organisational needs and build a future-ready workforce with the skills to deliver the best client and staff experience.
Workplace relations
Advising on industrial relations matters to deliver positive outcomes and resolve disputes, you'll work with union and employee representatives. You'll negotiate and provide guidance on employment conditions under the Enterprise Agreement, organisation policies, and employment legislation.
Hear from our people
Hear from our people on why their job with us is fulfilling.
Abak, HR Officer
'I've been exposed to many different aspects of HR. I'm constantly challenged to build my knowledge and capabilities. I worked on our current Enterprise Agreement which was rewarding because the outcomes of this work had a positive impact on more than 18,000 employees.'
Namrata, Recruitment Officer
'The most rewarding aspect of my role is building relationships with managers across different business lines to guide them through the recruitment process. Helping to recruit talented individuals is both a privilege and a service. Knowing that the staff we bring on board contribute to the greater good of our tax system.'
Sally, Work Health, and Safety Advisor
‘I’ve worked over 30 years at the ATO, mostly in HR. I haven’t had to look elsewhere because I’ve always had the opportunity to do diverse, meaningful, and challenging work. I also worked in debt and compliance for 8 years to expand my skillset, but felt drawn back to HR. One of the best things about working in such a versatile organisation is the many available pathways to grow my knowledge and skills. If you’re looking to work in a positive environment with countless career paths, I recommend you apply.’
Emma, Human Resources Specialist
‘The ATO has taught me skills such as leadership, flexibility, and communication that I will use throughout my career. I am proud of the work I do, such as the ATO Culture Strategy (One Habit at a Time) that we launched across the Australian Public Service. Being able to collaborate, educate and share my expertise across all the different business areas is one of the best aspects of my job.'
Apply today
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