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How to contact us and where to find more information.

Last updated 22 December 2020

Internet

For general tax information and to download publications and rulings, search ato.gov.au

Publications

Phone

We can offer a more personalised service if you provide your tax file number (TFN) when you phone us.

  • Business 13 28 66
    Information about business income tax, fringe benefits tax (FBT), fuel tax credits (FTC), goods and services tax (GST), pay as you go (PAYG) and activity statements, including lodgment and payment, accounts and business registration (including Australian business number and tax file number), and dividend and royalty withholding tax
  • Individual 13 28 61
    Individual income tax and general personal tax enquiries
  • Superannuation 13 10 20
  • Tax agents 13 72 86

Other services

If you do not speak English well and need help from the ATO, phone the Translating and Interpreting Service (TIS National) on 13 14 50.

If you are deaf or have a hearing or speech impairment, you can phone us through the National Relay Service (NRS) on the numbers listed below, and ask for the ATO number you need:

  • TTY users, phone 13 36 77. For ATO 1800 free call numbers, phone 1800 555 677.
  • Speak and Listen (speech to speech relay) users, phone 1300 555 727. For ATO 1800 free call numbers, phone 1800 555 727.
  • Internet relay users, connect to National relay service call numbersExternal Link

Lodge online

Lodging online with myTax is the easiest and fastest way to do your own tax.

Benefits of lodging online:

  • Information from employers, banks and government agencies is pre-filled, saving you time and effort.
  • We use a range of systems and controls to ensure that your information is protected, it's as safe as online banking.
  • It's available 24/7 so you can lodge at your convenience.
  • Get your refund faster – generally within two weeks.

See also:

QC62625