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Last updated 24 May 2017

Publications

Publications referred to in this guide are:

To get any publication referred to in this guide:

Phone

We can offer a more personalised service if you provide your tax file number (TFN).

Individuals 13 28 61
Individual income tax and general personal tax enquiries, including capital gains tax

Business 13 28 66
Information about business income tax, fringe benefits tax (FBT), fuel tax credits (FTC), goods and services tax (GST), pay as you go (PAYG) and activity statements, including lodgment and payment, accounts and business registration (including Australian business number and tax file number), and dividend and royalty withholding tax.

Superannuation 13 10 20

Other services

If you do not speak English well and want to talk to a tax officer, phone the Translating and Interpreting Service on 13 14 50 for help you’re call.

People who are deaf or have a hearing or speech impairment can contact us through the National Relay Service (NRS). There are two easy steps:

  • select your preferred NRS access point
  • provide the ATO number you need to call.

TTY users can also contact us via our direct TTY line 13 36 77.

For ATO 1800 free-call numbers, phone 1800 555 727.

See also:

Lodge online

Lodging online is the easiest and fastest way to do your own tax.

Benefits of lodging online:

  • It's free
  • Information from employers, banks and government agencies is pre-filled, saving you time and effort
  • We use a range of systems and controls to ensure that your information is protected, it's as safe as online banking
  • It's available 24/7 so you can lodge at your convenience
  • Get you refund faster – in 12 business days or less

See also:

QC51223