For more information about DASP:
- visit ato.gov.au/departaustralia
- contact us by phone
- on 13 10 20 between 8.00am and 6.00pm Monday to Friday if you are in Australia
- on +61 2 6216 1111 between 8.00am and 5.00pm Monday to Friday (Australian Eastern Standard Time or Eastern Daylight-saving Time) and ask to speak to Superannuation enquiries if you are outside Australia
- if you don't speak English well and need help from the ATO, phone the Translating and Interpreting Service on 13 14 50
- if you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (NRS) on the numbers listed below:
- TTY users, phone 13 36 77, and ask for ATO number you need
- Speak and listen (Speech-to-speech relay) users, phone 1300 555 727 and ask for the ATO number you need
- email us at DASPmail@ato.gov.au
- If you email us, you should provide your:
- full name
- date of birth
- email address and telephone number
- passport country
- passport number
- tax file number (TFN) – this is optional; however supplying it assists in locating your account and processing your request
- last Australian address
- super fund name (if known)
Note: Email is an unsecure channel and may take up to 28 days for you to receive a response.
- write to us at:
Australian Taxation Office
PO Box 3100
Penrith NSW 2740
Australia - Visit Department of Home AffairsExternal Link – for more information about visa cancellation and Certification of Immigration Status.