House of Representatives

Treasury Laws Amendment (Improving Accountability and Member Outcomes in Superannuation Measures No. 1) Bill 2019

Revised Explanatory Memorandum

(Circulated by authority of the Assistant Treasurer, the Hon Stuart Robert MP)
This memorandum takes account of amendments made by the Senate to the bill as introduced.

Chapter 8 Annual members' meetings

Outline of chapter

8.1 Schedule 7 to this Bill amends the SIS Act to require RSE licensees to hold AMMs. The meetings are to discuss the key aspects of the fund and to provide members with a forum to ask questions about all areas of the fund's performance and operations.

8.2 All legislative references in this chapter are to the SIS Act unless otherwise stated.

Context of amendments

8.3 Many superannuation fund members seek to ask questions of their funds concerning their operation and performance. However, in a large number of cases members have little or no ability to have their questions asked or answered.

Summary of new law

8.4 The amendments require the RSE licensee of an RSE to hold an AMM for which a notice of the AMM is to be given 21 days prior to the meeting.

8.5 To ensure that members have useful information on fund performance and fund operations, regulations may require certain information to be included in the notice.

8.6 The Chair of the board of directors, a director and an executive officer of an RSE licensee (if the RSE licensee is a body corporate), an individual trustee (if the RSE licensee is a group of individual trustees), relevant auditors and actuary must attend the AMM. The notice of the meeting is to be given to them and the members of the RSE.

8.7 At the AMM, the members must be given reasonable opportunity to ask questions about the RSE, the RSE licensee (and its responsible officers) or each individual trustee, the audit or the actuarial investigation of the entity, and any other information included with the notice of the meeting.

8.8 To minimise compliance costs, superannuation funds can hold the AMM by electronic means.

Comparison of key features of new law and current law

New law Current law
An RSE licensee is required to hold an AMM which provides members of the RSE with the opportunity to ask questions of the Chair of the board of directors, a director and an executive officer of the RSE licensee, individual trustees, and relevant auditors and actuaries. No equivalent.
The Chair of the board of directors, a director and an executive officer of an RSE licensee, individual trustees, and relevant auditors and actuaries must attend the AMM, unless they have a reasonable excuse for not attending. No equivalent.
Unless it is not reasonably practicable to do so, the Chair of the board of directors, a director or an executive officer of an RSE licensee, an individual trustee, an auditor or an actuary must answer the question at the AMM. Otherwise, the question must be answered within one month. No equivalent.
The Chair of the board of directors, a director or an executive officer of an RSE licensee, or an individual trustee does not need to answer a question if:

the question is not relevant to an action or failure or act by the RSE licensee in relation to the RSE or one or more of its members;

the question is not relevant to the RSE;

it would be in breach of the governing rules of the RSE, the SIS Act or any other law to answer the question;

answering the question would result in detriment to the members taken as a whole; or

any other circumstances prescribed by regulations.

No equivalent.
An auditor does not need to answer a question if:

the question is not relevant to an action or failure or act by the RSE licensee in relation to the RSE or one or more of its members;

the question is not relevant to the RSE;

the question is not relevant to an audit of the RSE;

the question is not relevant to any matter that might reasonably be expected to be apparent to the auditor in relation to the entity;

it would be in breach of the governing rules of the RSE, the SIS Act or any other law to answer the question;

answering the question would result in detriment to the members taken as a whole; or

any other circumstances prescribed by regulations.

No equivalent.
An actuary does not need to answer a question if:

the question is not relevant to an action or failure or act by the RSE licensee in relation to the RSE or one or more of its members;

the question is not relevant to the RSE;

the question is not relevant to an actuary investigation of the RSE;

the question is not relevant to any matter that might reasonably be expected to be apparent to the actuary in relation to the entity;

it would be in breach of the governing rules of the RSE, the SIS Act or any other law to answer the question;

answering the question would result in detriment to the members taken as a whole; or

any other circumstances prescribed by regulations.

No equivalent.

Detailed explanation of new law

8.9 The amendments require the RSE licensee of an RSE to hold an AMM. [Schedule 7, item 5, subsection 29P(1) ]

8.10 However, this does not apply in relation to:

a superannuation fund with less than five members;
an excluded approved deposit fund;
a pooled superannuation trust; or
an eligible rollover fund.

[Schedule 7, item 5, subsection 29P(7)]

8.11 The meeting must be held within three months of the notice of the meeting having been given and the notice must be given within six months after the end of the entity's income year. [Schedule 7, item 5, subparagraph 29P(3)(d)(i) and subsection 29P(4)]

8.12 That is, the RSE licensee has up to nine months after the end of the entity's income year to hold an AMM.

8.13 The requirement to hold an AMM does not limit the RSE licensee's ability to hold more than one AMM or hold AMMs in multiple locations.

8.14 Furthermore, the RSE licensee is able to determine the platform in which the AMM is to be held - in person, electronically or a combination of both. This is to ensure that the RSE licensee has sufficient flexibility to engage with their members in a way that suits their members and minimises cost.

8.15 It is an offence to contravene the obligation to hold an AMM. The penalty for the RSE licensee or an individual trustee (if the RSE licensee is a group of individual trustees) committing the offence is 50 penalty units. [Schedule 7, item 5, subsection 29P(8)]

Notice to be given before the AMM

8.16 21 days before the AMM, the RSE licensee must give notice of the meeting to:

all members of the RSE;
all responsible officers of the RSE licensee that is a body corporate;
any person who has been an auditor of the entity for the income year; and
any person who has been an actuary of the entity during the income year.

[Schedule 7, item 5, subsection 29P(2) and subparagraph 29P(3)(d)(ii)]

8.17 A responsible officer includes a director and an executive officer of the RSE licensee (see subsection 10(1) of the SIS Act).

8.18 The notice of the AMM must include the time and location of the meeting, or if the meeting is held by electronic means the details of how the meeting can be attended electronically. [Schedule 7, item 5, subparagraphs 29P(3)(a)(i) and (ii)]

8.19 The notice must also include the agenda of matters to be discussed at the AMM. [Schedule 7, item 5, subparagraph 29P(3)(a)(iii)]

8.20 Regulations may prescribe any other information that must be included with the notice. [Schedule 7, item 5, paragraph 29P(3)(b)]

8.21 The regulations may prescribe that the annual report or information on operational matters of the fund be included with the notice of the AMM.

8.22 The notice and any information required to be included with the notice must be given in a manner prescribed by regulations. [Schedule 7, item 5, paragraph 29P(3)(c)]

8.23 The regulations may prescribe that the manner be the same as the manner in which the RSE licensee usually sends correspondence to or notifies a member, responsible officer, auditor or actuary.

8.24 This includes electronic means as provided by the application of the Electronic Transactions Act 1999.

8.25 Regulations made for the purposes of paragraph 29P(3)(b) (about information to be included in an annual members' meeting notices) may prescribe information by referring to, or adopting content contained within, a reporting standard made by APRA. [Schedule 7, item 5, section 29P(3A)]

8.26 Permitting the regulations to incorporate, by reference, material already set out in the APRA reporting standards for other purposes, will reduce unnecessary duplication and red tape on the superannuation industry.

8.27 It is an offence to contravene the obligation to provide the notice and the obligation to provide information to be included in or with the notice. The penalty for the RSE licensee or an individual trustee (if the RSE licensee is a group of individual trustees) committing the offence is 50 penalty units. [Schedule 7, item 5, subsection 29P(8)]

Obligation to attend the AMM

8.28 The Chair of the board of directors, a director and an executive officer an RSE licensee, relevant auditors and actuaries must attend the AMM, if they were given the notice of the AMM. [Schedule 7, item 5, subsections 29PA(1), (3) and (4)].

8.29 However, a director is not required to attend the AMM if other directors would be attending and those directors would constitute a quorum of directors for a board of directors meeting. [Schedule 7, item 5, subsection 29PA(6)]

8.30 Where the RSE licensee is a group of individual trustees, each of the individual trustees must attend the AMM. [Schedule 7, item 5, subsection 29PA(2)].

8.31 Unless there is a reasonable excuse for not attending, those that are required to attend will be subject to a penalty of 50 penalty units for non-attendance of the AMM. [Schedule 7, item 5, subsection 29PA(5)].

8.32 Whether a reason for non-attendance is considered a reasonable excuse will be considered on a case-by-case basis in light of the circumstances.

Example 8.1

In the days leading up to XYZ Super Plus' AMM, the person that undertook the audit of its financial statements fell sick and was subsequently hospitalised the night before the annual members meeting.
In this case the failure for the auditor to attend XYZ Super Plus's AMM would be considered to be reasonable.

Example 8.2

On the day of EFG Super Fund's AMM, the Chair of the board of directors missed their flight and decided not to take a later flight, because the later flight ensures that the Chair will be late to the meeting and miss the start when they were to make their opening remarks.
In this case, the failure for the Chair to attend EFG Super Fund's AMM would not be considered to be reasonable.

Conduct at the AMM

8.33 At the AMM, the RSE licensee must give members reasonable opportunities to ask questions about:

the RSE;
the RSE licensee and its responsible officers, where the RSE licensee is a body corporate;
each individual trustee where the RSE licensee is a group of individual trustees;
any audit of the entity for the income year;
any actuarial investigation of the entity for the income year; and
any information included with the notice of the AMM.

[Schedule 7, item 5, subsection 29P(5)]

8.34 That includes discussions on any information required by regulation to be included with the notice.

8.35 It is an offence to contravene the obligation to give members reasonable opportunity to ask questions. The penalty for the RSE licensee or an individual trustee (if the RSE licensee is a group of individual trustees) committing the offence is 50 penalty units. [Schedule 7, item 5, subsection 29P(8)]

8.36 However, to ensure that the effective running of the AMM and that the AMM is beneficial to the members as a whole, the RSE licensee is able to determine the duration and content of the AMM.

8.37 Unless it is not reasonably practicable to do so, if the Chair of the board of directors, a director or an executive officer of an RSE licensee is asked a question by a member at the AMM, the Chair of the board of directors, a director or an executive officer must answer the question at the AMM, otherwise, the question must be answered within one month. [Schedule 7, item 5, subsections 29PB(1) and (2)]

8.38 The same obligation applies for an individual trustee, an auditor or an actuary if they are asked a question. [Schedule 7, item 5, subsections 29PC(1) and (2), 29PD(1) and (2), and 29PE(1) and (2)]

8.39 Unless a defence is available, the responsible officer, individual trustee, auditor or actuary will be subject to a penalty of 50 penalty units for not answering the questions at the AMM or within one month of the AMM. [Schedule 7, item 5, subsections 29PB(2), 29PC(2), 29PD(2) and 29PE(2)]

8.40 Where a person is asked a question that could be answered another person who is in a better position to provide the answer, there is no hindrance on the other person answering the question.

Defences to not answering the questions

8.41 A responsible officer of an RSE licensee, an individual trustee, an auditor or an actuary does not need to answer a question if:

the question is not relevant to an action or failure or act by the RSE licensee in relation to the RSE or one or more of its members;
the question is not relevant to the RSE;
it would be in breach of the governing rules of the RSE, the SIS Act or any other law to answer the question;
answering the question would result in detriment to the members taken as a whole; or
any other circumstances prescribed by regulations.

[Schedule 7, item 5, subsections 29PB(3), 29PC(3), 29PD(3) and 29PE(3)]

Example 8.3

A member attending WYE Super's annual members meeting asked the director of WYE Super's RSE licensee a question regarding a potential investment opportunity that the RSE licensee is currently considering.
In order to answer the question, the director would be required to breach confidentiality agreements and in doing so would preclude the RSE licensee from the investment opportunity and may lead to action being taken against the director and the RSE licensee.
In this circumstance, answering this question would result in detriment to the members taken as a whole and as such would not be required to be answered.

8.42 In addition, an auditor also does not need to answer a question if:

the question is not relevant to an audit of the RSE; or
the question is not relevant to any matter that might reasonably be expected to be apparent to the auditor in relation to the entity.

[Schedule 7, item 5, subparagraphs 29PD(3)(a)(iii) and (iv)]

8.43 Whereas, an actuary does not need to answer a question if:

the question is not relevant to an actuarial investigation of the RSE;
the question is not relevant to any matter that might reasonably be expected to be apparent to the actuary in relation to the entity;

[Schedule 7, item 5, subparagraphs 29PE(3)(a)(iii) and (iv)]

Recording of the AMM

8.44 The RSE licensee must ensure that the minutes of AMM are prepared and made available on the RSE's website to all members, including those that were not able to attend. [Schedule 7, item 5, paragraphs 29P(6)(a) and (c)]

8.45 The minutes would include material matters raised at the AMM.

8.46 The minutes are also to include the answers to any questions asked at the meeting that a person is answer either at or after the AMM. [Schedule 7, item 5, paragraph 29P(6)(b)]

8.47 It is an offence to contravene the obligation to prepare the minutes or to make them available on the entity's website to all members. The penalty for the RSE licensee or an individual trustee (if the RSE licensee is a group of individual trustees) committing the offence is 50 penalty units. [Schedule 7, item 5, subsection 29P(8)]

Consequential amendments

8.48 This Schedule inserts the definition of annual members' meeting into the SIS Act. [Schedule 7, item 3, subsection 10(1)]

8.49 The amendments to the allocation of general administration of the SIS Act ensure that ASIC has administration of the provisions in respect of AMMs. [Schedule 7, items 1 and 2, subparagraphs 6(1)(a)(i) and 6(1)(c)(ia)]

8.50 The amendment to the heading for Division 5 of Part 2B is to reflect the inclusion of the provisions dealing with AMM in the Division. [Schedule 7, item 4, Division 5 of Part 2B heading]

Application and transitional provisions

8.51 The amendments apply in relation to an RSE's income year that begins on or after the day after the Bill receives the Royal Assent. [Schedule 7, item 6]

STATEMENT OF COMPATIBILITY OF HUMAN RIGHTS

Prepared in accordance with Part 3 of the Human Rights (Parliamentary Scrutiny) Act 2011

Annual members' meetings

8.52 This Schedule is compatible with the human rights and freedoms recognised or declared in the international instruments listed in section 3 of the Human Rights (Parliamentary Scrutiny) Act 2011.

Overview

8.53 Schedule 7 to this Bill amends SIS Act to require RSE licensees to hold AMMs. The meetings are to discuss the key aspects of the fund and to provide members with a forum to ask questions about all areas of the fund's performance and operations.

Human rights implications

8.54 This Schedule does not engage any of the applicable rights or freedoms.

Conclusion

8.55 This Schedule is compatible with human rights as it does not raise any human rights issues.

REGULATION IMPACT STATEMENT

Background

Australia's superannuation system

8.56 Australia's superannuation system contains around $2.3 trillion in assets. Around $1.4 trillion of these assets are held by trustees on behalf of members of APRA regulated funds.

8.57 Currently there are approximately 28 million superannuation fund member accounts, with around 40 per cent of members holding multiple accounts.

8.58 Under the current regulatory framework, trustees of APRA-regulated funds are required to provide annual reports and periodic statements to members. Members are able to request information from trustees under section 1017C of the Corporations Act 2001 to assist in understanding benefit entitlements. However, there is no statutory mechanism that gives fund members the right to engage directly with trustees, senior executives and other relevant office-holders of APRA-regulated superannuation funds and question them about the operation and performance of the fund. While member information sessions do exist, they are conducted on a voluntary basis and not all funds hold them. [10]

8.59 By contrast, shareholders of public companies can engage directly with directors and executives through compulsory annual general meetings (AGMs). Shareholders also have the capacity to vote on binding resolutions. The purpose of corporate AGMs is to hold directors to account for their decisions. Members of registered managed investment schemes do not have the capacity to vote on ordinary resolutions. However, they do have the capacity to hold member meetings to vote on special and extraordinary resolutions, including removal of the responsible entity and winding-up the scheme.

Regulation Impact Statement (RIS) status at each major decision point

8.60 On 7 June 2017 the Treasury certified that the Review into the governance, efficiency, structure and operation of Australia's superannuation system - final report involved a process and analysis equivalent to an Early Assessment Regulation Impact Statement for the AMM measure.

8.61 The Office of Best Practice Regulation (OBPR) agreed that a RIS would be prepared through consultation to accompany the legislation for introduction into Parliament. The first pass RIS process began on 21 August 2017.

The Problem

8.62 Trustees of superannuation funds are required to act in the best interests of their members. However, there are currently weaknesses in the accountability framework governing trustees. In particular, members do not receive clear information about fund expenses in annual reports. In addition, members do not have statutory mechanisms for questioning trustees about a fund's overall performance.

8.63 This problem was clearly identified in the 2010 Super System Review, which highlighted the need for improved trustee governance and accountability to members. It stated that trustees should 'demonstrate that they know what they are doing and that they are willing to be open and transparent in their decision-making and regarding the outcomes they achieve for members'. [11]

8.64 It is also widely acknowledged that there is a lack of engagement between members of APRA-regulated funds and their superannuation. This likely reflects a range of factors, including failure to exercise choice, lack of interest and complexity [12] . While an overall low level of member engagement may not necessarily be a problem in and of itself, those members who want to engage with their superannuation fund should be able to do so. The 2010 Cooper Review stated that 'the system should operate for members, not vice versa' [13] . The most recent ANZ Survey of Adult Financial Literacy in Australia found that around one-fifth of respondents could not reply to questions regarding the best indicator of fund performance, and a similar number could not name any factors they would consider in selecting a fund [14] .

8.65 The Cooper Review also stated that trustees 'often seem removed from members and do not always understand, or seek to understand, members' positions or concerns'. [15] It highlighted the importance of increased accountability through higher levels of engagement and effective communication between trustees and their members. [16]

8.66 Against this background, there are limited opportunities for superannuation fund members to hold trustees and responsible officers' to account for the fund's performance. The inability of members to formally engage with the trustees of their funds can result in negative consequences for them.

If trustees do not have a good appreciation of member needs it will be more difficult for them to act in members' best interests. There is a greater risk they will design products that are not suitable for their members
Members may not be making informed decisions about their superannuation.

8.67 While Australia's superannuation system is compulsory, most members are free to move between funds. However, the transaction costs associated with moving can be significant. As such, it may be better for members to seek to improve the operation of their current fund.

8.68 At present, some trustees take active steps to facilitate engagement with members, including through roadshows and member meetings. However, these practices are not uniform across the industry. It is also recognised that while peak bodies encourage trustees to actively engage with their members, funds do not always do so.

8.69 While it is difficult to establish an explicit link between the level of member engagement and fund performance, it is clear that performance may suffer in the absence of member oversight and accountability. For example, funds may incur higher or unnecessary expenses or may adopt investment or insurance strategies that are not suited to members.

8.70 While trustees are charged with acting in members' best interests, there is currently no statutory mechanism through which effective communication can occur between engaged members and their trustee. This has the potential to discourage engagement and erode confidence in the system as trustees are not held to account for their actions.

Why is Government action needed?

8.71 Government action is required because the problem stems from an information asymmetry, which funds have been unable to resolve. High levels of disengagement mean that the capacity of fund members - the ultimate beneficiaries of superannuation - to request information from their funds, and to hold trustees accountable for their performance, is reduced. Industry, left to its own devices, has not developed a uniform mechanism for enabling members to hold trustees accountable.

8.72 The law does not prevent trustees of APRA-regulated funds from holding member meetings on a voluntary basis. However it does not require them to do so. Members of certain APRA-regulated funds will not have the opportunity to hold their trustee to account via an Annual Members' Meeting unless this requirement is made compulsory through regulation, which will require government action (in line with the statutory requirements that apply to directors of public companies and responsible entities of registered managed investment schemes).

Policy options

8.73 Three policy options were considered to address the problem identified in this regulation impact statement (RIS) - that is, the accountability deficit arising from a lack of opportunity for members of certain APRA-regulated superannuation funds to question trustees, executives and other relevant office-holders on fund performance.

Option 1: Status quo

8.74 This option involves no change to the current law. Trustees could choose to engage with members if they wish, but it would not be compulsory to do so and the law would not contain rules on how this should be done.

Option 2: Flexible annual members' meetings (AMMs) without voting

8.75 This option involves a change of law to require trustees of certain APRA-regulated funds to hold annual member meetings and to allow regulations to be made prescribing information to be provided to members. However, trustees would retain flexibility over how AMMs are conducted including holding virtual meetings. Also, while members would be able to ask questions, and trustees would be required to answer them, there would be no formal voting on resolutions.

Option 3: Physical annual members' meeting with voting

8.76 This option differs from Option 2 in two respects. Firstly, trustees would be required to hold a physical members' meeting each year. Secondly, in addition to questioning trustees, executives and other relevant officeholders, members would be able to vote on non-binding resolutions.

Impact analysis

8.77 This section discusses the costs and benefits (including compliance costs) of each option. The Office of Best Practice Regulation has agreed to the compliance cost estimates discussed in this section.

8.78 Community organisations will not be affected by the options.

8.79 Small businesses should not be affected by the changes as they will not apply to self-managed superannuation funds (SMSFs) or small APRA funds (SAFs). Each member of a SMSF must also be a trustee. While SAFs have separate trustees, they only have up to four members.

8.80 The impact on government will be minor. In the short term, implementation costs will be incurred to draft the legislation for the proposed amendments. In the longer term it will be necessary for the regulator to monitor compliance with any new legal requirements.

Option 1 - Status quo

8.81 This option would result in no additional costs or benefits for stakeholders. It would not impose any additional compliance burden on superannuation fund trustees.

8.82 Under this option, there would be no obligation on trustees to hold members' meetings to discuss the performance of the fund. These meetings would occur only on a voluntary basis. As such, many members would remain unable to question trustees on the performance of their fund. The current accountability gap would remain.

Option 2 - Flexible annual members' meeting without voting

Costs

8.83 Option 2 would impose direct costs on superannuation funds in relation to:

required attendees (which would include directors, auditors, actuaries and relevant senior executives). In this regard, executives would need to be at the AMM for the period of time to be questioned about the fund's operation and performance;
notifying members of the AMM; and
an information technology (IT) build to create a mechanism to conduct the AMM (i.e. online portal to facilitate delivery of podcasts and any distribution of relevant electronic statements).

8.84 This option would create some costs for fund members as they will ultimately bear the cost of holding AMMs. Compared with Option 1 (status quo), we estimate that Option 2 would involve an overall initial cost of $8.5 million (mainly related to IT) and ongoing costs of around $13.7 million per year. The annual compliance cost impact, averaged over 10 years, is estimated at $14.6 million. These costs would be spread across 144 RSE licensees and 221 funds (around $66,000 p.a. per fund). Page 108 provides more information on how these costs are calculated.

Benefits

8.85 By increasing the visibility of fund operations and the opportunities for members to involve themselves more actively with their funds, this option may improve incentives for members to engage directly with funds. By increasing accountability, it has the potential to improve fund performance, which will benefit all members, and strengthen confidence in the superannuation system as a whole.

8.86 Engaged fund members will benefit from the capacity to ask and have answered questions about the overall operation and performance of their funds. This will help to overcome the current accountability gap. For example, members will be able to ask questions about the rationale for particular investment strategies. Members will also be able to question trustees about fees and fund expenses.

8.87 The extent to which the benefits are realised will depend on the level of interest of fund members. It is therefore important to provide trustees with flexibility to hold AMMs in a way that best suits their membership base. This will have the best chance of maximising member engagement.

8.88 More broadly, more engaged members are more likely to improve the performance of the sector. They may exert downward pressure on fees and increase returns to members. Making trustees more accountable to members may also improve governance standards. The final report of the Fraser Superannuation Governance Review noted the potential value of AGM-style meetings as one way of improving transparency and accountability. [17]

8.89 Providing an avenue for members, and other stakeholders, to directly engage with the trustee and ask questions is an effective way for trustees and funds to identify and respond to issues that are of interest to their members and stakeholders.

8.90 Compared with Option 3, members and trustees will benefit from increased flexibility and lower ongoing compliance costs.

Net benefit

8.91 Option 2 provides a formal opportunity for engaged members to question superannuation fund trustees, executives and other relevant officers, holding them to account at reasonably low cost. It also provides funds with the freedom to choose the most appropriate approach to AMMs.

8.92 The net benefit of Option 2 over the status quo will ultimately depend on the willingness of members to take advantage of the opportunity to participate in AMMs and the extent to which this results in better performance by trustees. Based on attendance rates for AGMs of ASX200 entities, it is likely that superannuation fund AMMs would attract up to 140,000 attendees.

8.93 Option 2 will provide a net benefit to members if the improvements in performance exceed the cost of holding AMMs, in other words, if it delivers annual improvements of more than $66,000 per fund in funds' performance.

Option 3 - Physical annual members' meetings with voting

Costs

8.94 This option would impose similar costs as Option 2 above.

8.95 In addition, Option 3 would restrict the ability of funds' to utilise existing practices, where they might have flexible member engagement programs already in place.

8.96 Fundamentally though, the two key differences are that funds would be subject to the additional costs of holding physical meetings and facilitating voting. However, as trustees cannot be subject to direction under current superannuation law (reflecting the trust framework underpinning superannuation), voting would be on a non-binding basis.

8.97 As with Option 2, this option would impose costs on fund members as they will ultimately bear the cost of holding AMMs. The cost of Option 3 is expected to be higher than the cost of Option 2. Compared with Option 1 (status quo), we estimate that Option 3 would involve an overall initial cost of $8.5 million and ongoing costs of around $19.3 million per year. The annual compliance cost impact, averaged over 10 years, is estimated at $20.1 million. This is materially larger than Option 2 (which was estimated at $14.6 million per year). These costs would be spread across 144 RSE licensees and 221 funds (around $91,000 p.a. per fund). Page 108 provides more information on how these costs are calculated.

Benefits

8.98 The potential benefits of Option 3 are expected to be largely the same as Option 2.

8.99 Physical AMMs may provide more accountability to the extent that trustees are 'put on the spot'.

8.100 However, there do not appear to be any other additional benefits from requiring physical meetings (as opposed to allowing trustees to hold meetings in a flexible manner i.e. on-line). Also, it may be harder for members to participate in a physical meeting compared with a virtual meeting.

8.101 The capacity to vote on non-binding resolutions may be an additional benefit of Option 3 compared with Option 2 (under which members would just be able to ask questions).

8.102 Voting could provide an additional level of accountability for trustees. The outcomes from voting would send a clear message on how members view their actions or decisions. While this additional level of accountability is beneficial, the fact it would be non-binding lessens those benefits.

8.103 While the outcomes of voting would not be binding on trustees, trustees may take the outcomes of the voting into account when meeting their fiduciary obligation to act in their members' best interests. However, it is unclear whether votes of this type would have much 'weight' if participation is limited to a small proportion of members.

Net benefit

8.104 Option 3 appears to offer many of the same potential benefits as Option 2 at a higher cost.

8.105 The net benefit of Option 3 over the status quo will ultimately depend on the willingness of members to take advantage of the opportunity to participate in AMMs and the extent to which this results in better performance by trustees. Based on attendance rates for AGMs of ASX200 entities, it is likely that superannuation fund AMMs would attract up to 140,000 attendees.

8.106 Option 3 will provide a net benefit to members if the improvements in performance exceed the cost of holding AMMs, in other words, if it delivers annual improvements of more than $91,000 in the performance of a fund.

8.107 The key issue is the extent to which the potential benefits of allowing AMM participants to vote on non-binding resolutions justifies the additional cost and complexity of introducing non-binding voting.

8.108 We consider that non-binding voting is unlikely to increase member engagement compared with Option 2 and therefore that the additional expense to facilitate this would not be justified.

Calculations

8.109 The table below shows the assumptions underpinning the estimated cost impact of each of the options, beyond the status quo.

Annual Member Meetings (AMMs) Flexible annual members' meetings without voting Physical annual members' meetings with voting
Start-up costs $8.5 million $8.5 million
Average per year cost $14.6 million $20.1 million
Physical location Venue hire cost $6,000 for 3 hours

Assumes 5 assisting staff and the AMM going for 3 hours

Assumes the key senior executives (CEO, CFO, CIO), actuaries and auditors are in attendance and the AMM going for 3 hours

Assumes board size to be 7 and the AMM going for 3 hours

Venue hire cost $12,000 for 3 hours

Assumes 20 assisting staff and the AMM going for 3 hours

Assumes the key senior executives (CEO, CFO, CIO), actuaries and auditors are in attendance and the AMM going for 3 hours

Assumes board size to be 7 and the AMM going for 3 hours

Web based location It is assumed 80 per cent of funds will seek to hold AMMs online

Assumes 2 assisting staff and the AMM going for 3 hours

Assumes the key senior executives are in attendance (CEO, CFO, CIO) and the AMM going for 3 hours

Assumes board size to be 7 and the AMM going for 3 hrs

N/A
Other costs associated with setting up the AMM Assumes ongoing team (3 staff) working on the delivery of an AMM for a period of 1 week leading up to and 1 week after the AMM

Security

Assumes ongoing team (3 staff) working on the delivery of an AMM for a period of 1 month leading up to and 1 month after the AMM

Additional costs related with printing of material to facilitate voting and cost of providing voting material at the AMM

Security

Methodology

8.110 Data used in the determination of the cost impact of the proposed options was obtained from the public and private sectors, including through a direct public consultation process.

8.111 The following key assumptions were made:

144 RSE licensees (trustees) with 221 superannuation funds will be affected by the requirement to have an AMM. The requirement will not apply to trustees of SMSFs or SAFs.
AMMs will be held per fund for trustees with one fund. 50 per cent of trustees with multiple funds will hold a single AMM while the remaining 50 per cent of trustees with multiple funds will choose to run independent AMMs for each of their respective funds.
Given the low attendance by shareholders of ASX200 companies of 0.5 per cent and small ASX companies of 0.2 per cent, funds are unlikely to hold physical AMMs in large locations given the choice.
For the flexible options, it is assumed that 80 per cent of funds would hold AMMs online.
Notification of the AMM will be incorporated into current requirements or via Email.

8.112 In the development of the costing in this RIS, consultation was undertaken with key industry stakeholders.

Consultation

8.113 On 24 July 2017, the Government released the draft Treasury Legislation Amendment (Improving Accountability and Member Outcomes in Superannuation) Bill 2019 (the draft legislation) for public consultation.

8.114 The legislation is part of a broader package of measures to improve accountability and member outcomes. The package also comprises changes to APRA's prudential framework.

8.115 All interested parties were invited to make a submission by 11 August 2017.

8.116 Treasury held roundtables in Sydney and Melbourne during the consultation period.

8.117 Stakeholders were broadly supportive of the AMM measure. However there were some doubts about the effectiveness of AMMs as an accountability device given high levels of member disengagement. Participants emphasised the need to maximise flexibility and minimise compliance costs associated with AMMs.

8.118 In particular, stakeholders were concerned that the requirement to notify members 21 days before the AMM would create additional compliance costs (i.e. notification by physical mail outs).

8.119 To address this concern, the Bill has been amended to align the time period for sending documents with existing Corporations Act periodic disclosure requirements. The explanatory memorandum to the Bill has also been amended to clarify that notification can be by electronic means as provided by the application of the Electronic Transactions Act 1999.

8.120 Stakeholders were also concerned that the draft law did not provide enough clarity on how AMMs will work in practice. This could result in some stakeholders 'over-engineering' their AMMs, adding to the cost of holding them. We are confident that the current Bill provides adequate flexibility. However, regulations can be made if necessary to provide certainty on particular issues that may arise in the future.

8.121 Specific comments on the AMM proposal are noted below.

8.122 The Australian Institute of Superannuation Trustees (AIST) recognized the value of direct member contact with superannuation fund boards and senior management.

"Providing a means for members to engage with the people managing their hard earned superannuation is a good way to identify those issues which are of most interest to members," Ms Scheerlinck said. (AIST, Media Release: 'Superannuation reform package requires careful analysis' 25 July 2017)

8.123 In its final submission on the draft legislation AIST stressed "that funds should be given the freedom to choose the most appropriate engagement strategy with their members, while ensuring that such engagement occurs." (AIST Submission, 'Improving Accountability and Member Outcomes in Superannuation', 11 August 2017)

8.124 In a similar vein, Cbus recommended that the legislation "avoid being overly prescriptive in terms of limiting trustee decision making regarding the most appropriate way to deliver member briefings." (Cbus Submission, 11 August 2017)

8.125 Industry Super Australia (ISA) was similarly supportive in their response to the draft legislation.

"Industry Super has welcomed the adoption of the Fraser Review recommendation that funds hold annual member meetings." (ISA, Media Release: 'New consumer protections in super welcome but should go further' 24 July 2017)

8.126 However, in its final submission on the draft legislation ISA did note that "specific implementation of this reform could be improved because the practical differences between the proposed superannuation Annual Member Meeting and Annual General Meeting (AGM) (pursuant to the Corporations Act) seem to be ignored." (ISA Submission: 'Superannuation Reform Package', 11 August 2017)

8.127 The SMSF Association said that the "move to allow fund members to question the trustee board and executives of their superannuation fund annually will promote accountability and competition that should drive better outcomes for fund members." (Media Release: "Government's super reforms get thumbs up from SMSF Association", 25 July 2017)

8.128 REST Industry Super stated that "careful thought needs to be given to any move to require that superannuation funds hold an annual member meeting." (REST Industry Super, 'Comments on draft Treasury Legislation Amendment (Improving Accountability and Member Outcomes in Superannuation) Bill 2017', 11 August 2017)

8.129 The Association of Financial Advisers Limited (AFA) was broadly supportive of the Annual Members' Meeting measure provided it "can be done in a cost effective manner and subject to sensible and pragmatic rules." (AFA Submission, 'Treasury Legislation Amendment (Improving Accountability and Member Outcomes in Superannuation) Bill 2017', 11 August 2017).

8.130 We note that if the costs identified in submissions were to extend to apply to all superannuation funds then they would be significantly higher than the compliance costs identified in this RIS. This is largely due to the concern that the current processes for delivering information to members' cannot be used to meet the new requirements.

8.131 Consultation indicated a strong industry preference for Option 2 over Option 3.

Conclusion

8.132 Both Option 2 and Option 3 would allow superannuation fund members to formally question and engage with their superannuation funds, to hold trustees and responsible officers to account for their funds' performance.

8.133 Option 2 provides clear benefits over the status quo. The costs of Option 2 are relatively small - $14.6 million in compliance costs, compared to $1.44 trillion in funds under management in the sector. However, given the vast size of the superannuation sector, even a small increase in competitive pressures through greater member engagement would have a significant overall benefit.

8.134 Option 3 also provides clear benefits over the status quo. It would also impose relatively small costs, which would be outweighed by even a minor rise in competitiveness. However, Option 3 does impose greater costs than Option 2, and is less flexible in its mechanisms for engaging members. This makes it unlikely that the greater costs would be offset by greater levels of engagement. The non-binding nature of voting under the Superannuation Industry (Supervision) Act 1993 makes it unlikely that voting would offer additional benefits that would offset the associated cost.

8.135 Option 2 is the therefore the best policy option for addressing the problem.

8.136 Ultimately, the question of Option 2 is better than the status quo will depend on the extent to which members participate in AMMs and the extent to which the introduction of AMMs strengthens trustee accountability and improves their financial performance for the benefit of all members, not just those who participate in AMMs.

Implementation and review

8.137 The Government intends to implement Option 2 by introducing legislation into Parliament in the Spring Sittings with application of this measure from the 2017-18 income year and later income years.

8.138 Ongoing compliance and consideration of the benefits of AMMs will be monitored. Success will ultimately be marked by levels of member engagement. Measures include how many members participate in the meetings, whether the current disconnect between members and funds is reduced, whether superannuation products that more closely reflect the needs of members are developed, levels of trustee accountability in future meetings and engagement as measured by financial literacy surveys, such as the 'ANZ Survey Of Adult Financial Literacy in Australia'.


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