Superannuation Industry (Supervision) Regulations 1994
Subregulation (2) applies if:
(a) a trustee of a regulated superannuation fund or approved deposit fund (the transferring fund ) receives:
(i) a request to roll over or transfer a member ' s withdrawal benefit to another regulated superannuation fund or approved deposit fund, an RSA provider or an EPSSS; or
(ii) the information mentioned in subregulation 6.33A(2) from a receiving fund; and
(b) the request is to rollover or transfer the whole of the member ' s withdrawal benefit; and
(c) the trustee requires further information in order to process the request; and
(d) the further information is information in the approved form referred to in paragraph 6.33(2)(b) .
Note:
If a request does not include all of the information in the approved form (whether or not the request is made using the form) the trustee may still roll over or transfer the amount without asking for the rest of the information.
6.33C(2)
The trustee must ask the member for the information not later than 5 business days after receiving the request.
6.33C(3)
If:
(a) a trustee of a transferring fund receives:
(i) a request to roll over or transfer a member ' s withdrawal benefit to another regulated superannuation fund or approved deposit fund, an RSA provider or an EPSSS; or
(ii) the information mentioned in subregulation 6.33A(2) from a receiving fund; and
(b) the request is to rollover or transfer part of the member ' s withdrawal benefit; and
(c) the trustee requires further information that is necessary to process the request;
the trustee must ask the member for the information not later than 5 business days after receiving the request.
6.33C(4)
If the trustee does not receive the information requested in subregulation (2) or (3) not later than 10 business days after making the request, the trustee must make reasonable further inquiries of the member to obtain the information.
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