Practice Statement Law Administration
PS LA 2002/4
Service of documents
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FOI status: may be released
Contents | Paragraph |
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1. What this practice statement is about | |
2. Who can accept service of documents? | |
3. What do I need to do when accepting service? | |
4. What do I need to do after accepting service? | |
5. More information | |
Addresses for the General Counsel Unit |
This practice statement is an internal ATO document, and is an instruction to ATO staff.
If taxpayers rely on this practice statement, they will be protected from interest and penalties in the following way. If a statement turns out to be incorrect and taxpayers underpay their tax as a result, they will not have to pay a penalty. Nor will they have to pay interest on the underpayment provided they reasonably relied on this practice statement in good faith. However, even if they don't have to pay a penalty or interest, taxpayers will have to pay the correct amount of tax provided the time limits under the law allow it. |
This Law Administration Practice Statement provides guidelines on accepting service of documents.
1. What this practice statement is about
This practice statement advises:
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- who may accept service of documents
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- what needs to be done when accepting service, and
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- what needs to be done after accepting service.
2. Who can accept service of documents?
The following outlines who can accept service in different situations. You should note that if an address for service is not included in the documents, you should refuse to accept service in every instance.
Taxation or AOD appeals
You cannot accept service of these matters, as the Federal Court Rules 2011 state that only the AGS can accept service. The originating documents must be served at the offices of the AGS in the State or Territory in which the application was filed.
Documents being served on Commissioners and Deputy Commissioners
The following is the order of preference in regard to who should accept service of documents served on Commissioners and Deputy Commissioners:
- 1.
- An officer from General Counsel or the Review and Dispute Resolution (RDR) business line.
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- In sites with no General Counsel or RDR presence, a nominated team leader in the relevant business line.
- 3.
- If the relevant business line cannot be identified, any EL 2 in that site.
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- Any ATO staff member.
Documents being served on named ATO staff members
Before you accept service of documents in behalf of an individual staff member:
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- you will need the consent of that staff member, and
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- the documents being served must relate to the named staff members ATO duties
If the documents relate to a private matter you must refuse service.
3. What do I need to do when accepting service?
When accepting service of any documents you must do the following:
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- Record the time and date of service on the front of the document.
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- Prepare a file note ensuring that reference is made to the time of service, whether or not conduct money (see below) was offered, and if so, whether it was accepted or refused.
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- If asked by the person serving the document, sign an acknowledgment of receipt of the document and provide your name.
It is preferable that conduct money is not accepted. However, if you do, you should follow the instructions in FMPI 2014/07/01 Managing public money: Collecting and receiving money.
4. What do I need to do after accepting service?
Documents served on Commissioners and Deputy Commissioners
The documents should immediately be forwarded to the nearest General Counsel unit. If not in the same site, immediately scan and email the documents to the General Counsel unit at GeneralCounselRequests@ato.gov.au. The originals should be then sent by internal mail to the closest General Counsel Unit (see Attachment).
Documents served on named ATO staff members
You must ensure that the documents are given to the person named within a short time frame, for example, 24 hours. Failure to do so may have serious legal consequences.
5. More information
For more information, see:
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- Contact General Counsel
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- FMPI 2014/07/01 Managing public money: Collecting and receiving money
ATTACHMENT 1
City |
Postal service
Please address 'Attention General Counsel Unit' |
Service in person | Phone |
New South Wales | GPO Box 4889
SYDNEY NSW 2001 |
52 Goulburn Street
SYDNEY NSW 2000 |
(02) 937 42457 |
Victoria | GPO Box 1797
MELBOURNE VIC 3001 |
747 Collins Street, Docklands
MELBOURNE VIC 3008 |
(03) 928 51810 |
South Australia and Northern Territory | GPO Box 2934
ADELAIDE SA 5001 |
26 Franklin Street
ADELAIDE SA 5000 |
(08) 820 81794 |
Western Australia | GPO Box C109
PERTH WA 6839 |
45 Francis Street
PERTH WA 6003 |
(08) 820 81794 |
Queensland | GPO Box 869
BRISBANE QLD 4001 |
55 Elizabeth Street
BRISBANE QLD 4000 |
(07) 321 35579 |
Australian Capital Territory | PO Box 900
Civic Square ACT 2608 |
26 Narellan St
Civic ACT 2601 |
(02) 621 61057 |
Amendment history
Date of amendment | Part | Comment |
---|---|---|
7 August 2017 | Attachment 1 | Updated the Addresses for the General Counsel Unit |
11 June 2015 | All | Updated to new LAPS format and style. |
16 April 2014 | Throughout | Updated due to ATO restructuring. |
Paragraph 1 | Included references to 'AOD appeals'. | |
Paragraph 15 and other references | Added FMPI 2012/07/01. | |
Contact details | Updated. | |
18 April 2013 | Paragraph 15 | Refinement of conduct money process |
Attachment 1 | Update contact details | |
16 November 2012 | Paragraph 6 | Update legislative references for Federal Court Rules |
Legislative References | Update legislative references for Federal Court Rules | |
Attachment 1 | Update contact details | |
21 October 2009 | Generally | Update references of 'ATO Legal Practice' to 'Legal Services Branch'. Update references of 'ATO Officer' to 'Tax Officer'. Update to match Tax Office Style Guide. |
Table of Contents | Insertion of a Table of Contents. | |
Paragraph 6 | Reworded to ensure that original documents are lodged at offices of AGS in State or Territory in which application is filed. | |
Paragraph 12 | Update references of 'ATO Legal Practice' to 'Legal Services Provider'. | |
Attachment 1 | Update contact details. |
Date of Issue: 4 February 2002
Date of Effect: 4 February 2002
File 2002/000772
Subject References:
AGS
conduct money
originating process
service of documents
subpoena
taxation appeals
Legislative References:
Federal Court Rules 2011
Date: | Version: | |
4 February 2002 | Original statement | |
21 October 2009 | Updated statement | |
16 November 2012 | Updated statement | |
18 April 2013 | Updated statement | |
16 April 2014 | Updated statement | |
10 June 2015 | Updated statement | |
You are here | 7 August 2017 | Updated statement |
5 July 2018 | Updated statement | |
23 February 2023 | Updated statement | |
17 January 2024 | Updated statement |