S 238-5 repealed by No 57 of 2015, s 3 and Sch 1 item 15, effective 1 July 2015. For transitional provisions, see note under s
323-10(1A)
. S 238-5 formerly read:
SECTION 238-5 FUNCTIONS OF PRIVATE HEALTH INSURANCE OMBUDSMAN
238-5
The Private Health Insurance Ombudsman has the following functions:
(a)
dealing with complaints under Division 241;
(b)
conducting investigations under Division 244;
(c)
publishing (in written form and on the Private Health Insurance Ombudsman
'
s website) a report, called the State of the Health Funds Report, as soon as practicable after the end of each financial year providing comparative information on the performance and service delivery of all private health insurers during that financial year;
(d)
collecting and publishing (in written form and on the internet) information about the *complying health insurance products available to people, in order to assist people to understand the entitlements and benefits available under those products;
(e)
publishing, in aggregate form, information (not *personal information) about complaints under Division 241;
(f)
reporting and making recommendations to the Minister under sections 241-60 and 244-15;
(g)
reporting to the Minister or to the Department about the practices of particular private health insurers or *private health insurance brokers;
(h)
reporting (as part of reports mentioned in paragraph (g)) to the Minister or to the Department about the practices of particular *health care providers, to the extent to which those practices relate to:
(i)
the application of *private health insurance arrangements or classes of private health insurance arrangements to services or goods provided, or to goods manufactured or supplied, by the health care providers; or
(ii)
private health insurance arrangements or classes of private health insurance arrangements to which those kinds of health care providers may be party;
(i)
making recommendations to the Minister or the Department about regulatory practices or industry practices relating to private health insurers or private health insurance brokers;
(j)
making recommendations (as part of recommendations mentioned in paragraph (i)) to the Minister or to the Department about regulatory practices or industry practices relating to health care providers, to the extent to which those practices relate to:
(i)
the application of private health insurance arrangements or classes of private health insurance arrangements to services or goods provided, or to goods manufactured or supplied, by the health care providers; or
(ii)
private health insurance arrangements or classes of private health insurance arrangements to which those kinds of health care providers may be party;
(k)
promoting a knowledge and understanding of the Private Health Insurance Ombudsman
'
s functions;
(l)
any other functions that are incidental to the performance of any of the preceding functions.
History
S 238-5 amended by No 8 of 2010, s 3 and Sch 1 item 137(a), by substituting
"
internet
"
for
"
Internet
"
in para (d), effective 1 March 2010.
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