S 241-40 repealed by No 57 of 2015, s 3 and Sch 1 item 15, effective 1 July 2015. For transitional provisions, see note under s
323-10(1A)
. S 241-40 formerly read:
SECTION 241-40 REFERRAL TO THE SUBJECT OF THE COMPLAINT
241-40(1)
The Private Health Insurance Ombudsman may, at any time and whether or not mediation has been conducted under Division 247, refer a complaint to the subject of the complaint and request the subject:
(a)
to investigate the complaint; and
(b)
to report to the Private Health Insurance Ombudsman on the outcome of the investigation and any action that the subject proposes to take as a result, before the end of the period specified in the request.
Note:
The Private Health Insurance Ombudsman must have the complainant
'
s agreement to act under this section (see subsection 241-20(2)).
241-40(2)
The subject may, before the end of the period specified in the request, ask the Private Health Insurance Ombudsman to extend that period.
241-40(3)
If the Private Health Insurance Ombudsman refuses the request, the Private Health Insurance Ombudsman must give his or her reasons for refusing.
Note:
A refusal to extend the period is reviewable under Part 6-9.