S 241-45 repealed by No 57 of 2015, s 3 and Sch 1 item 15, effective 1 July 2015. For transitional provisions, see note under s
323-10(1A)
. S 241-45 formerly read:
SECTION 241-45 INVESTIGATION OF COMPLAINT
241-45
The Private Health Insurance Ombudsman may investigate a complaint if:
(a)
the complaint is not resolved to the complainant
'
s satisfaction by mediation under Division 247; or
(b)
the Private Health Insurance Ombudsman is not satisfied with the outcome of a referral under Subdivision 241-C.
Note:
The Private Health Insurance Ombudsman must have the complainant
'
s agreement to act under this section and cannot continue if the complaint is withdrawn (see subsections 241-20(2) and (3)).