What are Digital ID and RAM
Your Digital ID, such as myID, lets you prove who you are when logging in to government online services. myIDExternal Link is the Australian Government's Digital IDExternal Link app. It is currently the only Digital ID available to log in to our online services.
Relationship Authorisation ManagerExternal Link (RAM) is an authorisation service that allows you to act on behalf of a business online when linked with your Digital ID. You use your Digital ID to log in to RAM.
myGovID is now myID
myGovID has changed to myID. The app has a new name and new look, but you can continue to use it in the same way.
There is nothing you need to do. You still have:
- Your same details - there’s no need to set up a new myID. Your login details (including email address) and identity strength remain the same.
- Continued use - your existing app should have automatically updated to myID. You can also manually update it from the App Store or Google Play.
- Access to services - you can continue using the app to securely access a range of government online services.
Find out more at www.myID.gov.au/DiscovermyIDExternal Link.
Our online services that require Digital ID
You need to use your myID to log in to:
- Online services for business
- Online services for agents
- Online services for digital service providers
- Online services for foreign investors
- Australian Business Registry Services (ABRS) online
- Access Manager
- Australian Business Register (ABR)
- ABR Explorer
- Departing Australia superannuation payment (DASP) online application system.
There are many other services you can access with your myID, view a list of all government online servicesExternal Link.
Set up your myID
Your myID is unique to you and can't be shared.
As it's your personal Digital ID, you should set up using a personal email address - don't use a shared or work email address.
Set up your myID in 3 steps:
- Download the myID app from the App Store or Google Play. The app is compatible with most smart devices.
Only download the myID app from the official app stores.
- Enter your details – open the myID app and follow the prompts to enter your personal email address, a password, your full name and date of birth.
- Choose your identity strength – all of our online services can be accessed using a myID with a Standard or Strong identity strengthExternal Link. You can find support for verifying your IDExternal Link documents or photo.
Unable to achieve a Standard identity strength
Business directors or associates
At least one principal authorityExternal Link needs a myID with a minimum Standard identity strengthExternal Link in order to link the business in RAM. If no principal authority can do this, your business will be unable to use our online services at this time, alternative options are available Your business will need to use a different lodgment option like Business software or a registered tax agent.
Employees
If you can only achieve a Basic identity strengthExternal Link, you may still be able to access some of our online services. You'll need to complete some extra steps.
For more information, see Accessing our online services with a Basic Digital ID.
Link your myID to a business using RAM
To access our online services on behalf of a business or entity, you need to link your myID to the business using RAM.
How you link depends on whether you're a:
- Principal authority (including primary person) – person responsible for a business or entity
- Authorised user or administrator – someone who acts on behalf of a business or entity.
The principal authority must be the first to link to the business in RAM.
Principal authority (including primary person)
As the principal authority, you need to start the process by linking your myID to your Australian business number (ABN) in RAM. This must be done before you or others can access government online services on behalf of the business.
If a principal authority or authorisation administrator is already acting on behalf of the business online, they can authorise you in RAM.
The principal authority is either a:
- sole trader
- eligible individual associate listed on an ABN in the ABR such as a
- trustee
- director
- partner
- primary person (no individuals listed as an associate in the ABR) such as a
- director of a corporate trustee
- authorised contact for a government agency
- responsible person for an Australian charity.
To link the business in RAM as a principal authorityExternal Link, you need a Standard or Strong myID .
Once linked, you can access our online services on behalf of your business or entity and set up authorisationsExternal Link for others to act on behalf of your entity.
Authorised user or administrator
To access our online services on behalf of a business or entity, a principal authority or authorisation administrator needs to authorise you in RAM.
Once you receive an authorisation request, use your myID to log in to RAM and accept the authorisationExternal Link. You have 7 days to accept or decline the authorisation request before the code expires.
Authorisation administrators can set up authorisationsExternal Link for others in RAM.
Business software user
If you use Standard Business Reporting (SBR) enabled software to interact with our online services, you'll need a machine credentialExternal Link.
If you use cloud-based SBR-enabled software, your digital service provider will build the credential into your software.
If you use desktop or locally hosted software, you'll need to create a machine credentialExternal Link using RAM.
Support
You can find more information on:
- myID HelpExternal Link
- RAM HelpExternal Link
- myID – claiming deductions for phone and internet expenses for a business
- myID expenses you can claim as an employee.
Trademarks and attributions
Android, Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries and regions. App Store is a service mark of Apple Inc.