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Accessing files sent by ATO

Work out why we send you files and how to access them.

Last updated 1 June 2022

Download files we send you promptly as they will be archived periodically. Your organisation may be required to act on the data within a specific time.

Why we send you files

We may send investment bodies, super funds or first home saver account providers the following files through the file transfer function:

  • corrected TFN or ABN return file (or both) in response to a Quarterly TFN/ABN report lodgment
  • corrected TFN or ABN return file (or both) in response to an Annual investment income report (AIIR) lodgment
  • remittance advice and recovery notices.

How to access a file

To download or see details of a file we've sent you:

  • In Online service for business, select File transfer. Look for reports sent by us and download the file.
  • In Online services for agents, select Reports and Forms, then File transfer              
    • all files tested or lodged by your organisation, or sent to your organisation, will be listed
    • files that have previously been downloaded will have a status of Sent by ATO
    • files that have not previously been downloaded will have a status of Sent by ATO – new
     
  • Download the file and process it into your software as you normally do.

Permissions

If you have permission to lodge a file type (for example, AIIR) you will automatically be permitted to download associated response files (for example, Corrected TFN/ABN report).

Access to files sent by the ATO that are not directly related to a lodgment is managed by the appropriate View permission set in Access Manager.

Notification emails

When a file is made available, you'll be notified by email if your organisation has chosen this option. The email will be sent to the email address specified when a file was last submitted to be tested or lodged.

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