Our relationships with industry and the public we serve are paramount to achieving our purpose. Our Charter outlines the commitments we make to everyone we work with, our expectations of them, their rights and steps they can take if they are not satisfied.
We work with representatives across the community, business, tax, super, insolvency and financial sectors to harness their specialist knowledge and experience through our stewardship, partner relationships and special purpose working groups.
Strengthening our partnerships with tax practitioners (including professional associations) through clear, strategic engagement will help to support the integrity and continuous improvement of the tax, super and registry systems.
Within a rapidly changing environment, we aim to ensure that engagements with tax practitioners are strategically focused.
Engagement approach
Our approach to engagements will fall under one of 4 purposes:
Inform
We proactively share information that helps and educates tax practitioners and taxpayers.
Consult
We engage the right tax practitioners at the right time on matters that impact them and taxpayers.
Collaborate
- We partner with tax practitioners to create outcomes to benefit the effective administration of the tax, super and registry systems.
- We will strengthen our partnerships with the tax profession through clear, strategic engagement to help support the integrity and continuous improvement of the tax, super and registry systems associations.
Support
- We support tax practitioners to engage with the tax, super and registry systems with integrity and competence.
- We provide a range of services and products to help tax practitioners with their day-to-day activities to make it easier for their clients to comply and hard not to.
Strategic priorities
We will use strategic priorities to drive purposeful engagements. We will communicate these priorities via the release of the ATO corporate plan annually and engagement with the Tax Practitioner Stewardship Group (TPSG) regularly.
Current priorities
- Protect the high levels of engagement and integrity in the tax, super, and registry systems.
- Safeguard the security of the tax, super, and registry systems.
- Improve tax performance for clients of tax practitioners.
- Increase trust and confidence in the tax, super, and registry systems.
- Recognise, empower, and support current and future tax practitioners.
- Improve small business performance and level the playing field.