ato logo
Search Suggestion:

Complaints, compliments and feedback

How to complain or give compliments and feedback, including answers on common issues to save you time.

Last updated 3 September 2024

Quick ways to find answers

Before you make an enquiry or lodge a complaint, here are some quick, easy ways to find answers.

Tax time

If your issue is about:

Interest charges and penalties

If your issue is about interest charges or penalties, see Dispute interest or penalties.

Tax and super

If your issue is about:

Systems

If your issue is about:

Director IDs and ABNs

If your issue is about:

Other issues

If your issue is about:

Make an enquiry or lodge a complaint, compliment or feedback

You can contact us with your enquiry, complaint, compliment or other feedback:

  • Contact us to obtain information or request an action, service or a product.
  • Give compliments and feedback if you don't need an individual response or remedy.
  • Lodge a complaint if you need an individual resolution or response about an ATO product, action, process or service (including the handling of a complaint).

 



How to lodge a complaint about us and how we will work with you on your complaint.

How to provide a compliment or feedback to the ATO to help them improve their services.

QC33775