Applications are now closed
Applications for the 2024 Evergreen Program are now closed.
Why choose us
If you're an Aboriginal or Torres Strait Islander person, the Evergreen Program is an opportunity to explore different types of work and build skills in a supportive environment.
The Evergreen Program runs for 12 months and offers a unique opportunity to work and learn with a close cohort of Aboriginal and Torres Strait Islander peoples.
Benefits of the program:
- A competitive starting salary of $61,749 plus 15.4% super. After successfully completing the program, you'll progress to a role at the next level with a salary of $70,280 plus 15.4% super.
- Training and a Certificate IV.
- Two 6-month rotations to give you the opportunity to enjoy a variety of work.
- Healthy working hours, flexible working arrangements and generous leave.
- Support from a dedicated career development manager, rotation team leaders and buddies.
- access to Aboriginal and/or Torres Strait Islander employee networks and Indigenous Liaison Officers.
- Do work that helps fund vital services and infrastructure and creates fairness for all Australians.
- Live and work in your community. We have offices across most Australian regional and major cities. If we don’t have an office near you, we may be able to help with relocation costs.
To learn more, hear from recent Evergreen participants.
Roles
Your 2 work rotations may include one or more of the following work types:
Client engagement
In this role, you'll undertake case work in different market segments.
Your tasks may include:
- ensuring taxpayers are meeting their obligations and complying with tax legislation, regulations and standards
- getting information and providing advice to clients
- conducting field, phone and desk audits
- reviewing and assessing tax returns to determine compliance
- interpreting taxation legislation and procedures
- developing and implementing compliance improvement strategies.
Administration officer
In this role, you'll support and help organise our business areas.
Your tasks may include:
- managing and maintaining records and information
- liaising and communicating with our stakeholders
- compiling and preparing documents, reports and correspondence
- general reporting and data management.
Client experience officer
In this role, you'll undertake a range of customer service activities in an ATO call centre. This could be in different areas of the organisation.
Your tasks may include:
- helping the community resolve a range of customer enquiries
- providing technical advice on legislative, policy and procedures
- verifying and updating data
- recording interactions in our business information systems.
Digital officer
In this role you'll assist an experienced officer in undertaking a range of tasks including:
- designing, implementing and supporting workable solutions to meet business requirements
- using analysis and design techniques to solve business problems using information technology
- preparing, managing and reviewing testing documentation, ensuring relevant strategies and plans follow best practice and management of risks are considered
- helping protect the ATO from cyber threats by supporting and improving cyber security across our organisation.
Training and support
In the Evergreen Program you'll receive training and support to prepare you for an ongoing career with us.
You'll have a career development manager who will guide you in your professional development.
For each work rotation, you'll also have a different team leader who will guide and support you in your specific work roles including:
Activities
As part of the program, you'll participate in different training activities, including:
- group discussions
- training workshops
- research projects
- case studies analysis.
Training
We'll train you and provide you with professional development opportunities to help you work in the ATO and the public service environment.
You'll also receive technical training. The training topics will be relevant to your rotation placement in the program. You'll complete a formal qualification as part of the program.
Accreditation
You'll be able to complete a formal qualification as part of the program.
Program locations
Evergreen Program locations include:
- Awabakal and Worimi Country (Newcastle)
- Bindal and Wulgurukaba Country (Townsville)
- Dharug Country (Parramatta)
- Darkinjung Country (Gosford)
- Dharug Country (Penrith)
- Dharawal Country (Wollongong)
- Eora Country (Sydney)
- Kaurna Country (Adelaide)
- Ngunnawal, Ngambri and Ngambri-Guumaal Country (Canberra)
- Paredarerme Country (Hobart)
- Turrbal, Yuggera and Nunukul Country (Brisbane)
- Wadawurrung Country (Geelong)
- Whadjuk Country (Perth)
- Wiradjuri Country (Albury)
- Wurundjeri and Boonwurrung Country (Dandenong)
- Wurundjeri Country (Box Hill)
- Wurundjeri Country (Melbourne)
- Wurundjeri Country (Moonee Ponds)
- Yuggera Country (Upper Mount Gravatt)
Who can apply
To apply for the ATO Evergreen Program, you must provide written evidence that you:
- are Aboriginal or Torres Strait Islander
- identify as Aboriginal or Torres Strait Islander
- are accepted in your community as being Aboriginal or a Torres Strait Islander
- are an Australian citizen.
You'll be asked to provide confirmation of Aboriginal or Torres Strait heritage (or both) within 6 weeks of applications closing.
If you have questions about the program or require assistance, email entrylevelprograms@ato.gov.au.
Our ideal candidate
Our ideal Evergreen candidate:
- has competent written and verbal communication skills and customer service experience
- has good computer skills and can operate in a Windows environment
- is resilient, flexible and independent
- is a team player
- takes a proactive approach to their work and embraces challenges
- has a willingness to learn
- is passionate, committed, professional, energetic and determined to serve the community.