ato logo
Search Suggestion:

2022-23 IT systems availability performance report

IT systems availability figures for the 2022–23 financial year.

Published 31 January 2024

About this report

This report contains information on our performance against our IT system availability for the 2022–23 financial year.

One of our corporate priorities is to improve the availability and reliability of our IT systems to the community.

Red, amber and green symbols indicate how we performed in the given period.

Key

Status

Green symbol

Met or exceeded target

Amber symbol.

Less than 2.5 percentage points from target

More than two and a half percentage points from target.

More than 2.5 percentage points from target

ato.gov.au

The business service availability target for ato.gov.au is 'High' (99.95%). The table below tracks our performance against this target each month.

ato.gov.au monthly service availability performance

Month

Percentage availability

July 2022

100%

Green symbol

August 2022

100%

Green symbol

September 2022

100%

Green symbol

October 2022

99.58%

Amber symbol.

November 2022

100%

Green symbol

December 2022

100%

Green symbol

January 2023

100%

Green symbol

February 2023

100%

Green symbol

March 2023

100%

Green symbol

April 2023

100%

Green symbol

May 2023

100%

Green symbol

June 2023

100%

Green symbol

ATO Online

The business service availability target for ATO Online is 'Extended' (99.5%). The table below tracks our performance against this target each month.

ATO Online monthly service availability performance

Month

Percentage availability

July 2022

100%

 

Green symbol

August 2022

100%

Green symbol

September 2022

100%

Green symbol

October 2022

99.23%

Amber symbol.

November 2022

100%

Green symbol

December 2022

100%

Green symbol

January 2023

100%

Green symbol

February 2023

100%

Green symbol

March 2023

100%

Green symbol

April 2023

100%

Green symbol

May 2023

100%

Green symbol

June 2023

100%

Green symbol

myGovID

The business service availability target for myGovID is 'High' (99.95%). The table below tracks our performance against this target each month.

myGovID monthly service availability performance

Month

Percentage availability

July 2022

100%

Green symbol

August 2022

100%

Green symbol

September 2022

100%

Green symbol

October 2022

99.59%

Amber symbol.

November 2022

100%

Green symbol

December 2022

100%

Green symbol

January 2023

100%

Green symbol

February 2023

100%

Green symbol

March 2023

100%

Green symbol

April 2023

100%

Green symbol

May 2023

100%

Green symbol

June 2023

100%

Green symbol

Online services for business (OSB)

The business service availability target for Online services for business (OSB) is 'Extended' (99.5%). The table below tracks our performance against this target each month.

For more information on how Online Services for Business is functioning, see the dashboardOpens in a new window.

Monthly service availability performance

Month

Percentage availability

July 2022

100 %

Green symbol

August 2022

100%

Green symbol

September 2022

100%

Green symbol

October 2022

99.26%

Amber symbol.

November 2022

100%

Green symbol

December 2022

100%

Green symbol

January 2023

100%

Green symbol

February 2023

100%

Green symbol

March 2023

100%

Green symbol

April 2023

100%

Green symbol.

May 2023

100%

Green symbol.

June 2023

100%

Green symbol.

Online services for agents (OSfA)

The business service availability target for Online services for agents (OSfA) is 'Extended' (99.5%). The table below tracks our performance against this target each month.

To find out if OSfA is functioning normally or experiencing issues, see the dashboardOpens in a new window

Monthly service availability performance

Month

Percentage availability

July 2022

100%

Green symbol.

August 2022

100%

Green symbol.

September 2022

100%

Green symbol.

October 2022

99.27%

Amber symbol.

November 2022

100%

Green symbol.

December 2022

100%

Green symbol.

January 2023

100%

Green symbol.

February 2023

100%

Green symbol.

March 2023

100%

Green symbol.

April 2023

100%

Green symbol.

May 2023

100%

Green symbol.

June 2023

100%

Green symbol.

Standard Business Reporting (SBR1)

The business service availability target for SBR1 is 'Extended' (99.5%). The table below tracks our performance against this target each month.

Keep up to date with SBR1 system maintenance on the Software developers website API system maintenance pageOpens in a new window.

SBR1 monthly service availability performance

Month

Percentage availability

July 2022

100%

Green symbol.

August 2022

100%

Green symbol.

September 2022

100%

Green symbol.

October 2022

100%

Green symbol.

November 2022

100%

Green symbol.

December 2022

100%

Green symbol.

January 2023

100%

Green symbol.

February 2023

100%

Green symbol.

March 2023

100%

Green symbol.

April 2023

100%

Green symbol.

May 2023

100%

Green symbol.

June 2023

100%

Green symbol.

Standard Business Reporting (SBR2)

The business service availability target for SBR2 is 'High' (99.95%). The table below tracks our performance against this target each month.

Keep up to date with SBR2 system maintenance on the Software developers website API system maintenance pageOpens in a new window.

SBR2 monthly service availability performance

Month

Percentage availability

July 2022

100%

Green symbol.

August 2022

100%

Green symbol.

September 2022

100%

Green symbol.

October 2022

100%

Green symbol.

November 2022

100%

Green symbol.

December 2022

100%

Green symbol.

January 2023

100%

Green symbol.

February 2023

100%

Green symbol.

March 2023

100%

Green symbol.

April 2023

99.81%

Amber symbol.

May 2023

100%

Green symbol.

June 2023

99.60%

Amber symbol.

Australian Business Register (ABR)

The business service availability target for ABR is 'High' (99.95%). The table below tracks our performance to this target each month.

For information on how the ABR is functioning, see ABR DashboardOpens in a new window.

ABR monthly service availability performance

Month

Percentage availability

July 2022

100%

Green symbol.

August 2022

100%

Green symbol.

September 2022

100%

Green symbol.

October 2022

100%

Green symbol.

November 2022

100%

Green symbol.

December 2022

100%

Green symbol.

January 2023

100%

Green symbol.

February 2023

100%

Green symbol.

March 2023

99.61%

Amber symbol.

April 2023

100%

Green symbol.

May 2023

100%

Green symbol.

June 2023

100%

Green symbol.

QC101182