Individuals

August 2024

November 2024

Targeted consultation is underway.

To seek feedback on a prototype digital objection process that has been designed to replace the current paper objection process for individuals.

For individuals to lodge an objection with the ATO, they currently need to download, fill out, and return post or fax a paper form. The ATO digital strategy outlines an aspiration to be fully digital by 2030. To meet this challenge, we are consulting with community members and tax agents to understand their views on a prototype digital objection process that has been designed to replace the current paper objection process for individuals.

Feedback will ensure the design of the prototype digital objection process meets the needs of stakeholders and will assist to identify any areas for improvement.

• Individuals

Dejan Markov, Enterprise Strategy and Design
dejan.markov@ato.gov.au
Phone 08 8208 3608

August 2024

March 2025

Targeted consultation is underway.

To explore critical elements that should be incorporated into the ATO's proposed Vulnerability framework to ensure it effectively supports people experiencing vulnerability.

The ATO is seeking to develop and validate a Vulnerability framework that will underpin how we interact with and support people experiencing vulnerability. Consultation will explore what elements must be included in the framework to ensure it effectively supports people experiencing vulnerability.

• Community support organisations
• Professional associations
• Industry representatives

Rebecca Watson, Individuals and Intermediaries
Bec.Watson@ato.gov.au
Phone 03 6221 0041