Appendix 3: Supplier onboarding tips

Tips for accounting software to make eInvoicing seamless.

Last updated 30 September 2024

Suppliers who use eInvoicing

All suppliers using Xero, MYOB and Reckon can use eInvoicing with a few simple mouse clicks. You can identify which of your suppliers are using this software to generate and send PDF invoices to your accounts payable inbox, and let them know you’re ready to receive eInvoices from them instead of PDF invoices.

Here are some easy ways to help you identify which of your suppliers are using Xero, MYOB and Reckon.

Identify invoices sent from accounting software’s generic email address

Invoices being sent from the cloud-based version of small business accounting software are sent from the following generic email addresses:

AccountRight@apps.myob.com or similar email address for MYOB
messaging-service@post.xero.com or similar for Xero
accountshosted@reckon.com from Reckon.

Look for the common email templates

MYOB and Xero have email templates that the supplier can populate.

In the example below, note the generic email address at the top and ‘Powered by MYOB’ at the bottom.

A screenshot displaying a common MYOB invoice email, listing supplier details including Business Name, Contact Name, Address, Phone, Email, and including a button reading "View Invoice", along with a clickable link which reads "View full invoice details"and a pdf version of the invoice attached to the email.
The sender's email address is highlighted, reading "AccountRight@apps.myob.com".

Next is an example of a standard invoice email from a Xero user. Note the generic email address at the top.

A screenshot displaying a common Xero invoice email, listing supplier details including Business Name, Invoice Number, Invoice Amount, Due Date, Email, and including a button reading "View Invoice", and a pdf version of the invoice attached to the email.
The sender's email address is highlighted, reading "messaging-service@post.xero.com"