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Departing Australia superannuation payment online intermediary application system

The Departing Australia superannuation payment (DASP) online intermediary application system is a secure website.

Last updated 16 March 2025

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Access to DASP online

The Departing Australia superannuation payment (DASP) system helps registered tax agents claim a DASP on behalf of your former temporary resident client by:

  • confirming whether your client is eligible to apply for a DASP (through an online check with the Department of Home Affairs)
  • locating your client's super accounts (whether held by us or a super fund)
  • generating an electronic DASP claim (which is sent to the super fund or us, or both)
  • removing the requirement to obtain a Certification of Immigration Status from Home Affairs for super fund claims.

You'll need a Digital ID, such as myID set up to a Standard identity strengthExternal Link to log in to the DASP online intermediary application system:

Digital IDOpens in a new window is a safe, secure and convenient way to prove and reuse your ID online.

If you experience problems using the DASP online intermediary application system, email us and provide your client's:

  • full name
  • date of birth
  • email address and telephone number
  • passport country
  • passport number
  • tax file number (TFN) – this is optional, however supplying it assists in locating your account and processing your request
  • last Australian address
  • super fund name (if known).

Be aware that:

  • email is an unsecure channel
  • it may take up to 28 days for you to receive a response.

Your client's eligibility for a DASP

Generally, you can apply for a DASP on behalf of a client who meets the following 2 conditions:

  • They held a temporary visa that has ceased to be in effect (for example, a visa that has expired or been cancelled).
  • They have left Australia.

However, there are different eligibility requirements depending on whether the super being claimed is held by a super fund or by us (ATO-held super).

If your client has departed Australia but their temporary resident visa is still current, they may be able to request an early cancellation of their visa.

Early cancellations are not available for all visa types. They should be requested using the ImmiAccountExternal Link service provided by Home Affairs.

For more information on visa cancellations, visit the Home AffairsExternal Link website.

For more information on claiming DASP, see Departing Australia superannuation payment (DASP).

Your eligibility to use the system

To be eligible to use the DASP online intermediary application system, you must:

If you are a registered tax agent, you are not authorised to use:

  • the DASP online application system for individuals
  • myGov and ATO online services for individuals to claim a DASP on behalf of your client.

Tax treatment of a DASP

A DASP is non-assessable, non-exempt income to your client. However, it is still subject to a final DASP withholding tax.

To find out how a DASP is taxed refer to the DASP tax rates. A higher tax rate may apply to a DASP if a client has held a working holiday maker visa.

The amount of tax is withheld by the payer (either us or a super fund) when the payment is made. Do not include the payment or the tax in your client's tax return.

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