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A change to the login process for online services

This is part of our commitment to delivering an efficient, stronger and more secure experience.

Last updated 21 February 2025

Our online services will soon use the Australian Government’s Digital ID System to verify your Digital ID when you use it to access services such as:

  • Online services for agents
  • Relationship Authorisation Manager (RAM)
  • Access Manager
  • Australian Business Register (ABR) Tax Professionals Services
  • Departing Australia superannuation payments (DASP) for intermediaries.

This means your personal information will be more secure and better safeguarded. Your information and privacy will continue to be protected by law.

What to expect

You'll still use your Digital ID to log in. There should be no interruptions to your access or authorisations.

You will be prompted with 2 new screens during the login process:

  1. Digital ID provider selection: choose your preferred Digital ID provider (e.g. myID).
  2. Consent for information sharing: provide consent for your information to be shared with the online service (e.g. RAM).

These screens may look familiar if you've used your Digital ID to access other government services.

Tips for accessing our online services

For secure access, always log in directly via the ATO, RAM or ABR websites.

To find out more about Australia’s Digital ID System, visit Australia’s Digital ID SystemExternal Link.

For assistance accessing our services, visit Accessing online services with Digital ID and RAM.

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