Workplace conditions 2023

Highlights of the ATO's 2023 employee census results on workplace conditions.

Published 2 December 2024

Workplace conditions

Overall results on workplace conditions
Statement	Positive	Neutral	Negative
My job gives me opportunities to utilise my skills	81%	12%	8%
I have a choice in deciding how I do my work	65%	24%	11%
Where appropriate, I am able to take part in decisions that affect my job	70%	18%	12%
I am clear what my duties and responsibilities are	82%	15%	4%
I am satisfied with the recognition I receive for doing a good job	68%	19%	13%
I am fairly remunerated (e.g. salary, superannuation) for the work that I do	50%	21%	29%
I am satisfied with my non-monetary employment conditions (e.g. leave, flexible work arrangements, other benefits)	75%	12%	13%
I am satisfied with the stability and security of my job	88%	8%	4%
I am confident that if I requested a flexible work arrangement, my request would be given reasonable consideration	82%	10%	7%
I feel a strong personal attachment to the APS	67%	25%	8%
I understand how my role contributes to achieving an outcome for the Australian public	93%	5%	2%
I believe strongly in the purpose and objectives of the APS	86%	12%	2%

Workplace conditions result variance 1
Statement	Variance from 2022	Variance from APS Overall
My job gives me opportunities to utilise my skills	+1	+2
I have a choice in deciding how I do my work	+1	+1
Where appropriate, I am able to take part in decisions that affect my job	0	+1
I am clear what my duties and responsibilities are	0	+2
I am satisfied with the recognition I receive for doing a good job	-1	+2
I am fairly remunerated (e.g. salary, superannuation) for the work that I do	-15	-2
I am satisfied with my non-monetary employment conditions (e.g. leave, flexible work arrangements, other benefits)	-6	+1
I am satisfied with the stability and security of my job	+1	+6
I am confident that if I requested a flexible work arrangement, my request would be given reasonable consideration	0	+4
I feel a strong personal attachment to the APS	0	+5
I understand how my role contributes to achieving an outcome for the Australian public	0	+1
I believe strongly in the purpose and objectives of the APS	0	+2

Workplace conditions result variance 2
Statement	Variance from larger operational agencies	Variance from extra-large sized agencies
My job gives me opportunities to utilise my skills	+4	+5
I have a choice in deciding how I do my work	+6	+8
Where appropriate, I am able to take part in decisions that affect my job	+5	+6
I am clear what my duties and responsibilities are	+2	+2
I am satisfied with the recognition I receive for doing a good job	+5	+6
I am fairly remunerated (e.g. salary, superannuation) for the work that I do	+5	+7
I am satisfied with my non-monetary employment conditions (e.g. leave, flexible work arrangements, other benefits)	+5	+6
I am satisfied with the stability and security of my job	+7	+6
I am confident that if I requested a flexible work arrangement, my request would be given reasonable consideration	+7	+9
I feel a strong personal attachment to the APS	+4	+4
I understand how my role contributes to achieving an outcome for the Australian public	+1	+2
I believe strongly in the purpose and objectives of the APS	+2	+3

Workloads

What best describes your current workload:

Well above capacity 21%
Slightly above capacity – lots of work to do 40%
At capacity – about the right amount of work to do 34%
Slightly below capacity – available for more work 4%
Well below capacity – not enough work 1%.

Variation on 'What best describes your current workload'
What best describes your current workload	Variance from 2022	Variance from APS Overall	Variance from larger operational agencies	Variance from extra-large sized agencies
Well above capacity	+1	-2	-2	-3
Slightly above capacity – lots of work to do	-1	0	0	0
At capacity – about the right amount of work to do	+1	+4	+3	+3
Slightly below capacity – available for more work	-1	-1	0	-1
Well below capacity – not enough work	0	0	0	0

QC103484